Medical Scribe

Title:

Medical Scribe Company:
Oak Street Health

The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey—huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical scribe role, these important care team members serve as clinical documentation assistants to their paired provider. They become experts in our value‑based care model, the documentation and care of chronic conditions, and ICD‑10 and CPT coding. Through on‑the‑job training, they learn clinical workflows, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team‑based care.

• Documenting Patient Encounters (~80%)
  • Joining the provider in the exam room to observe patient visits
  • Documenting patient encounters in a structured note including the history of the present illness, assessment, plan, and physical exam
  • Assigning appropriate CPT and ICD‑10 codes
  • Preparing After‑Visit Summaries
  • Consulting with the provider to ensure accurate and specific documentation
• Clinical Documentation Improvement (~10%)
  • Requesting and reviewing medical records
  • Leveraging Oak Street's population health tools to support clinical documentation improvement
  • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
  • Consulting with the provider on clinical documentation opportunities
• Administrative support for your provider and care team (~10%)
  • Placing orders and referrals
  • Addressing tasks
  • Supporting the care team with additional responsibilities related to clinical documentation
• Other duties as assigned

• Knowledge of medical terminology and common medications, either from a pre‑medical degree or prior clinical experience [required]
• Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
• Prior scribe or transcription experience [preferred but not required]

• Advanced listening and communication skills [required]
• Strong computer literacy and ability to learn new technical workflows [required]
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

• Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
• Ability to type 70+ words per minute [strongly preferred]
• Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]
• Ability to be a self‑starter within your role scope
• Excellent job attendance including ability to work in‑person in our clinics (our providers count on you.) [required]
• Ability to commit to at least 1 year in role (2+ is ideal) [required]
• Ability to work approximately 40–45 hours per week during clinic hours (full‑time position) with predictable hours and break times [required]
• Compliance with hospital and Oak Street Health policies, including HIPAA [required]
• US work authorization [required]

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The typical pay range for this role is: $17.00 – $31.30 per hour. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.