Assistant Manager​/Front Desk Coordinator

Assistant Manager / Front Desk Coordinator

Assistant Manager / Front Desk Coordinator – Outpatient Imaging Center
We are seeking a dependable, professional, and patient-focused Assistant Manager / Front Desk Coordinator to join our outpatient imaging center. This full-time role is ideal for someone with medical front office experience who enjoys leading a team, supporting daily operations, and helping patients feel welcomed and cared for from the moment they arrive.

• Assist with the day-to-day leadership of the front desk team, including training, task coordination, and workflow support.
• Greet patients, answer phones, schedule appointments, and provide excellent customer service in person and over the phone.
• Support patient registration, insurance verification, authorizations, referrals, and payment collection.
• Review patient information, orders, insurance details, and required documentation for accuracy and completeness.
• Help keep patient flow moving smoothly and communicate updates to technologists, radiologists, billing staff, and referring offices.
• Respond to patient questions and concerns with professionalism, patience, and timely follow-through.
• Maintain front office organization, supplies, cleanliness, and readiness throughout the workday.
• Follow HIPAA guidelines and company policies to protect patient privacy and confidentiality.
• Perform other administrative and operational duties as needed.

• 1-2 years of medical office, healthcare, or patient-facing administrative experience preferred.
• Previous lead, supervisory, assistant manager, or front desk coordination experience preferred.
• Experience with medical scheduling, registration, insurance verification, authorizations, referrals, or billing support.
• Strong communication and customer service/problem-solving skills.
• Ability to multitask, stay organized, and remain calm in a busy healthcare setting.
• Comfortable managing a high volume of incoming calls, referring physician office communications, and patient interactions.
• Comfortable using computers, electronic scheduling systems, office equipment, and phone systems.
• Ability to support daily office operations while assisting with staff oversight and workflow management.
• Dependable, professional, team-oriented, and committed to excellent patient care.
• Bilingual English/Spanish skills preferred.
• Flexible schedule and availability as needed.

• Supportive team environment with a strong focus on professionalism, kindness, and patient care.
• Opportunity to take on a leadership role in a growing outpatient radiology practice.
• Fast-paced, meaningful work helping patients and referring providers every day.
• Collaborative setting with front office staff, technologists, radiologists, and billing team members.

• Health, dental and vision insurance
• Company provided life insurance
• Voluntary benefits: short- and long-term disability, accident, critical illness, additional life insurance
• Vacation
  - Receive 1 week (40 hours) after 6 months; 2 weeks (80 hours) after 1 year
• Sick
  - Starts to accrue after 6 months and eligible to take after 6 months
• 401(k) - eligible 1st day of the quarter following 12 months of employment; employer matching up to 5%