Front Office & Guest Services Director — Guest Experience Leader
Listed on 2026-10-07
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Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Hospitality & Tourism, Front Desk/Receptionist
HEI Hotels & Resorts in Pasadena is seeking an experienced Front Office Manager to oversee the Front Office and Guest Services departments. You will lead a team, manage VIP arrivals, and ensure exceptional guest service aligned with brand standards.
The role requires strong interpersonal skills, budgeting acumen, and the ability to streamline operations for efficiency while maintaining a guest-centric environment. Excellent communication and leadership are essential for success.
Step into the Front Office & Guest Services Director — Guest Experience Leader role at HEI Hotels & Resorts in Pasadena, CA, United States and grow with us.
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This posting is for the Front Office & Guest Services Director — Guest Experience Leader role at HEI Hotels & Resorts, based in Pasadena, CA, United States.
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