Supervisor, Operations 3rd Shift

DSV – Global Transport and Logistics

Location:

USA – Pasadena, Bay Area Blvd

Division:
Solutions

Job Title:

Supervisor, Operations 3rd Shift

Type:
Full Time

Job Summary:

The Operations Supervisor oversees day‑to‑day freight handling operations, ensuring efficient movement of goods, compliance with company policies and regulatory requirements, and smooth coordination with stakeholders.

• Lead and supervise a team of freight handlers and operational staff.
• Assign tasks, provide guidance, and monitor performance to ensure efficient operations.
• Coordinate the loading, unloading, and handling of freight shipments.
• Ensure proper documentation, labeling, and packaging of goods in compliance with regulations.
• Plan and prioritize freight operations to meet customer demands and deadlines.
• Monitor workflow and adjust resources as needed to optimize efficiency.
• Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues.
• Ensure timely communication and resolution of customer concerns.
• Implement quality control measures to ensure accuracy and integrity of freight handling processes.
• Conduct regular inspections and audits to maintain high standards of service quality.
• Enforce safety protocols and procedures to promote a safe working environment.
• Conduct safety training and provide guidance on proper handling techniques.
• Oversee inventory control processes, including stock management, cycle counts, and reconciliation.
• Maintain accurate inventory records and ensure compliance with inventory management policies.
• Prepare operational reports, including performance metrics, inventory levels, and incident reports.
• Maintain accurate documentation of freight movements, including bills of lading and shipping manifests.

• Bachelor's degree in logistics, supply chain management, business administration, or a related field. Relevant certifications or training in freight operations management are advantageous.
• Minimum of 3–5 years of experience in freight operations or logistics roles, with demonstrated experience in supervisory or leadership positions.

• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Knowledge of freight handling processes and regulatory requirements.
• Proficiency in using warehouse management systems (WMS) and transportation management systems (TMS).
• Strong communication and customer service skills.

• Supervise and mentor freight handling teams, including providing training, coaching, and performance evaluations.
• Certification in logistics or supply chain management (e.g., CLTD, CSCP) is preferred.
• Experience with international freight operations and customs clearance processes is preferred.
• Knowledge of industry-specific regulations and compliance standards is preferred.
• Fluent in English (oral and written).
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Familiarity with warehouse management systems (WMS) and transportation management systems (TMS).

Base pay range: $73,000 – $82,000 annually. Actual compensation will be determined based on job‑related factors such as experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

For additional information on benefits, visit the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  DSV reserves the right to defer or close a vacancy at any time.