QA​/QC Manager

QA/QC Manager Company Overview

Aurorium is the materials innovation partner that helps global manufacturers harness the power of possibility making the world a better place. Their specialty ingredients and high-performance materials enhance quality of life, support health and wellness, and enable customers to deliver value-added solutions. Key industries served include healthcare, personal & home care, mobility, infrastructure, and specialty paper & packaging. A Responsible Care company, Aurorium follows the highest regulatory standards across all manufacturing facilities.

The company’s global integrated supply chain offers the customer product consistency, easy access, supply security, and reasonable turnaround on delivery. Aurorium is committed to operating at the highest levels of manufacturing consistency, quality control, and safety.

The Quality Manager is the site's primary leader for all Quality Assurance (QA) and Quality Control (QC) activities. They are accountable for developing, implementing, and continuously improving a robust quality management system that adheres to ISO 9001. This role ensures product quality aligns with customer expectations and regulatory requirements, while also managing investigations into internal and external quality issues.

• Has responsibility and authority to oversee the development, implementation, review, maintenance, and management of the on-site Quality Management System
• Holds decision-making authority at site level regarding material and product quality
• Approves all plant procedures and any changes that may affect product quality
• Collaborates with Regulatory Affairs on all regulatory aspects of the product including registration, licensing, etc.
• Oversees the MOC Management of Change, deviations and corrective/preventive actions
• Manages and facilitates all compliance activities for ISO 9001 and GMP (as applicable)
• Maintains quality system documentation
• Manages and conducts plant-wide training to assure compliance with the QMS
• Ensures efficient and safe operations of the lab and coordinates daily workload to ensure testing and releases are conducted in a timely manner
• Manages/coordinates flow of documentation from Production to Quality to ensure timely review of documents
• Audit Site operations against existing SOPs and methods for conformance (e.g. technical quality of work, methods and instrumentation). Write audit reports and recommend corrective action
• Maintains SOPs and Forms on the Aurorium DMS Document Management System
• Trends data and reports potential problems to site leadership team
• Coordinates all on-site regulatory and customer audits and provides written responses as necessary in a timely fashion
• Leads the investigation of all customer complaints/dissatisfactions and provides timely updates and reports as required
• Responsible for auditing suppliers, service providers and external processors including evaluation of proposed new and alternate raw material suppliers
• Develops and implements new and/or improved programs to assure continual Quality improvements
• Supports process improvement initiatives to minimize failures and improve right-first-time metric
• Manages the Quality department operating budget (not including salaries), through direct involvement and management of QA and QC personnel
• Manages Quality Agreements with both suppliers and customers, and acts as the primary point of contact for customer quality-related inquiries
• Governs equipment qualification and validation protocols for new and existing equipment and analytical methods
• Participates in corporate quality initiatives and implementation at local level, as applicable
• Performs other duties as assigned

• Complies with company Health, Safety and Environmental policies, procedures, and arrangements
• Reports all Health, Safety and Environmental accidents, incidents and near misses promptly
• Acts in a safe and responsible manner at all times

• Active participation in continuous improvement activities
• Participates in problem‑solving
• Takes responsibility and ownership for own learning and development in the spirit of continuous improvement of both self…