Process Specialist- Bay

Brief Description

BASIC FUNCTION The Process Specialist serves as the primary frontline technical resource for operations teams, acting as a bridge between Day Staff (Engineering, Reliability, HSE, Technical, etc.) and Shift personnel. This role provides real time troubleshooting support, ensures consistent communication across all shifts, and drives improvements in process stability, equipment performance, and operating discipline. The Process Specialist helps convert engineering and technical guidance into practical, field-ready actions to support safe, reliable, and efficient plant operations.

• Provide immediate technical support to Shift Operators and Console Operators for process upsets, equipment issues, and abnormal operating conditions.
• Perform initial root-cause evaluation and elevate to appropriate engineering or technical teams as needed.
• Monitor key process variables and trends to identify early warning signs of instability.
• Support safe shutdowns, startups, and product grade changes with field oversight and technical guidance.

• Act as the primary liaison between Day Staff and Shift teams to ensure clear, consistent, and timely information flow.
• Communicate daily priorities, technical updates, and engineering instructions to each shift.
• Gather feedback, operational learnings, and shift concerns to communicate back to Day Staff for long-term solutions.
• Participate in cross-functional meetings (operations, maintenance, engineering) representing frontline operational needs.

• Maintain a strong field presence to understand equipment performance, operator challenges, and real-time process behavior.
• Verify proper execution of procedures, permits, and operating discipline.
• Support new or revised procedures by reviewing for practicality and validating in the field.
• Assist in training and mentoring operators on process understanding, troubleshooting techniques, and safe operation.

• Identify opportunities for reliability, quality, and production improvements based on frontline observations.
• Support Management of Change (MOC) activities, including field implementation and operator training.
• Assist engineers with data gathering, field testing, and trial execution.
• Contribute to incident investigations and corrective actions.

• Maintain accurate daily logs of process upsets, equipment issues, and operator feedback.
• Provide written updates to Day Staff summarizing shift trends and emerging issues.
• Support production loss reporting and downtime tracking with credible frontline information.

• Caring:
  Dedicated to Safety, Employees, Customers, Community and Environment
• Trustworthy:
  Living a Culture of Openness, Honesty and Collaboration
• Connected:
  Build Strong Partnerships

• Job Knowledge
  - Understands facets of job, aware of duties and responsibilities, keep job knowledge current
• Leadership - Provides strong leadership, sets a good example, skilled decision maker, motivator, encourager
• Quality
  - Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/services
• Safety – HSSE - Works in a safe manner, uses PPE, recognizes hazards, makes safety suggestions and observations, current on Training Mine

• High School Diploma or GED
• 3 certifications, 1 of which must be board certification (pay progressions- internal applicants only)
• Math skills
• Written and verbal skills
• Computer proficiency
• Excellent leadership and teamwork, strong communication skills and able to communicate with all levels in the plant
• Strong interpersonal skills, including conflict resolution
• Ability…