Store Shift Supervisor

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement

Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you are a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood.

• Deliver pawsitively exceptional, neighborly service by helping a pet parent pick the perfect toy for a lab who loves to fetch.
• Show a fourth grader how to test their fish tank water, all while creating a fun, welcoming experience.
• Support daily operations and help ensure a smooth, efficient shift
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• Assign tasks and help team members manage priorities and time
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• Assist customers with product selection and provide recommendations
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• Process transactions, support the register, and handle returns or issues
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• Place and manage special orders and online order fulfillment
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• Reconcile cash drawers and complete end-of-day procedures
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• Maintain a clean, safe, and organized store environment
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• Step in to support the team wherever needed during busy periods.

• Are a reliable, hands-on leader who leads by example.
• Have strong customer service and communication skills
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• Are organized and able to manage multiple tasks at once
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• Thrive in a fast-paced, team-oriented environment
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• Enjoy working with pets and people
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• 2+ years of retail experience
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• Strong customer service and sales skills
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• Basic proficiency with Microsoft Office or similar tools
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• Ability to stand, bend, stoop, twist, and move for extended periods of time
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• Ability to lift up to 65 lbs
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• Ability to climb ladders and perform physical store tasks.
• Reliable transportation and ability to work flexible schedules (evenings, weekends, holidays).
• Must be 18+ years old and able to meet hiring requirements set by the local franchise owner.