Sales Consultant

Overview

Reports To:

General Manager or Sales & Operations Manager

Position Type:
Full-Time | Hourly

The Sales Consultant plays a key role in delivering exceptional customer experience by helping clients select trailers, parts and services that fit their needs. The role combines consultative selling, product knowledge and a focus on follow-up and long-term relationships.

• Sell trailers, parts and service solutions with a customer-focused, consultative approach.
• Create selling opportunities through outbound customer prospecting.
• Maintain lot and showroom presentation to reflect company standards.
• Respond to and follow up with leads through phone, text and email.
• Manage quotes and opportunities in CRM systems as required.
• Support store-level huddles, training and merchandising activities.
• Participate in trade-ins, appraisals and basic financing process as needed.
• Provide accurate, ethical and efficient transaction processing in collaboration with the Business Office Administrator.
• Deliver aftersale support and ensure customer satisfaction.

• Prior experience in sales, customer service or related field (automotive, RV or equipment industry preferred).
• Strong interpersonal and communication skills; ability to build rapport quickly.
• Goal-oriented and self-motivated, with a strong work ethic.
• Proficiency with technology and willingness to learn internal systems.
• Ability to work in a fast-paced retail environment and maintain professionalism under pressure.

• Hourly pay (nonexempt) plus commission on trailer sales, based on gross profit and volume tiers.
• Commission is also earned on qualifying parts sales based on the retail sales price rung up or invoiced to the customer (not on profit).
• Specific commission percentages and tier levels are outlined in the official Sales Consultant Pay Plan.

Nationwide Trailers is a fast-growing, family-owned company built on straightforward values. We do right by the customer, support our teammates, and focus on building something we are proud of. Our stores are lean, high-accountability environments where every role matters and good work is noticed.

Our team values clarity, ownership, and steady growth. We invest in better processes, better tools, and better people. If you enjoy being part of a hands-on team, working with engaged leaders, and contributing to a business that is growing the right way, this is a place where you can build a long-term career.