Fire Protection Service Tech Lead - LSS

Benefits At Vallen

• Medical, Dental, and Vision Insurance
• Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
• 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety shoe and safety glasses reimbursement (based on position)
• Employee discounts through Benefit Hub
• Advancement opportunities
• Vallen complies with all minimum wage laws

Put your maintenance and repair skills to good use at Vallen as a Lead Service Technician focused on Life Safety Services in the Vallen Safety Services Group. In this position, you will install and/or inspect, test, and maintain (ITM) life safety systems and equipment for established customers on a scheduled basis.

• Provide quality of service to our customers. Assist assigned HTS technicians with proper training in Vallen standard operating procedures.
• Providing customer service in the area of installation and/or ITM of Life Safety Systems. Including, but not limited to:
  Fire Extinguishers, Fire Alarm and Detection Systems, Gas Detection Systems, Foam Systems, Dry Chemical Systems, Clean Agent Systems, Special Hazard Systems and Water Based Systems.
• May also have job coordination responsibilities in the absence of a Technician Lead if assigned by the supervisor/manager for specific jobs or customers.
• May lead other technicians within area of expertise.
• May be responsible for interacting with the customers to coordinate job activities.
• Responsible for ensuring all documentation associated with assigned tasks is filled out accurately, completely & turned in for proper invoicing.
• Ensures all required copies provided to the customer upon servicing equipment.
• Knowledgeable of all regulatory standards pertaining to assigned duties, i.e., State, OSHA, and NFPA regulations, etc.
• May be responsible for Parts & Equipment requests for specific assigned jobs.
• Maintaining accurate inventories related to job and maintenance orders.
• Always exhibit safe work practices.
• Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to sales orders & distributing to sales associates for processing.
• May include the use of company provided assets such as but not limited to:
  Company Vehicle, Inventory, Safety Equipment, Laptop,   Scanner, Test Equipment, Tools, Radio, Cell Phone, Fuel Card and/or Credit Card.
• Associates are required to maintain proper care of all assets as defined by Vallen policies.
• May have immediate supervision over a tech service unit.

• High School or GED
• Minimum 3 Certification (manufacturing/state) in a fire protection related field
• NICET II or greater
• Fire Alarm & Ext A 2-4 years' experience or
• WBS Construction 2-4 years' experience (Industry related)
• RME-I (if applicable)
• Mechanically inclined
• Advance communication, initiative, and problem-solving skills
• Specific -- RELEVENT experience
  • Experience in the installation and/or maintenance, repair and service of Life Safety Systems and equipment is required.
  • Advance industry segment knowledge.
  • Maintain minimum productivity of 95% within 60 days.
  • Demonstrated ability to successfully manage a Customer Acct or Project.
  • Ability to repair and service equipment sold by Vallen.
  • Current Motor Vehicle License with good driving record.
  • Commercial Driver's License required if carrying loads of hazardous materials.
  • Proficient with hand tools.
  • Able to complete repairs and maintenance of…