Sr. Field Service Representative

Advanced Compressor Technology (ACT) is seeking an experienced Sr. Field Service Representative to join our growing team. This leadership role is ideal for a hands-on professional with extensive experience servicing centrifugal and reciprocating compressors and a proven ability to lead field personnel in industrial and petrochemical environments.

As a Sr. Field Service Representative, you will supervise field mechanics, coordinate service activities, perform complex compressor repairs, and ensure the highest standards of safety, quality, and customer service. If you are a motivated leader who thrives in a fast-paced field service environment, we want to hear from you.

• Supervise, coordinate, and assign work to Field Mechanics.
• Assist with scheduling field service activities to ensure efficient workflow and timely customer response.
• Support employee development through coaching, mentoring, and on-the-job training.
• Conduct competency assessments, refresher training, and performance evaluations.
• Participate in hiring, onboarding, performance management, corrective actions, and disciplinary processes.
• Ensure effective communication and continuity between shifts and projects.

• Perform preventive, corrective, and emergency maintenance on centrifugal and reciprocating compressors.
• Troubleshoot, inspect, repair, overhaul, install, and remove compressor equipment in the field.
• Disassemble, repair, and reassemble components while ensuring proper alignment, balance, and tolerances.
• Remove, rebuild, clean, and install compressor rotors.
• Replace, rebuild, and install gearboxes and related mechanical components.
• Inspect bearings, rotors, clearances, and other critical compressor components.
• Perform compressor repairs, including mechanical seal removal and installation.
• Read and interpret mechanical drawings, specifications, and technical documentation.
• Identify equipment deficiencies and communicate recommendations to management.

• Promote and enforce all company safety policies and procedures.
• Ensure technicians maintain compliance with safety and operational requirements.
• Complete field service reports, performance logs, quality documentation, and training records accurately.
• Maintain documentation in accordance with ACT's quality management system.
• Conduct quarterly and annual employee assessments to ensure technical competency and compliance.

• Advise customers on equipment conditions, necessary repairs, and preventative maintenance recommendations.
• Build strong customer relationships through professional service and technical expertise.

• High School Diploma or GED required.

• 3 to 5 years of supervisory or management experience leading field service personnel.
• 3 to 5 years of experience in the petrochemical, compression, rotating equipment, or related industrial industry.
• Proven experience servicing centrifugal and reciprocating compressors.

• Strong mechanical troubleshooting and repair skills.
• Ability to read and interpret mechanical drawings and technical specifications.
• Experience using hand tools, machine tools, and precision measuring instruments.
• Understanding of compressor maintenance, rotor rebuilding, gearbox repairs, and mechanical seals.
• Knowledge of quality management systems.
• Basic mathematics and measurement skills.
• Comfortable using computers and electronic documentation systems.

• Valid U.S. driver's license with an acceptable driving record.
• Ability and willingness to travel as required.
• Strong verbal and written English communication skills.
• Commitment to maintaining a drug-free workplace.
• Technical Expertise
• Supervisory…