Bilingual Shelter Advocate

Overview

The Bridge is in search of a Bilingual Shelter Advocate who will provide legal advocacy, crisis intervention, on-call accompaniments, support groups and case management to survivors of domestic/sexual violence in a 100-bed Emergency Shelter setting. Provide case management to clients in a residential setting by conducting initial client intake, safety planning, and conducting case management meetings one-on-one with clients on a regularly scheduled basis to develop and update goals, provide information and referrals regarding employment, healthcare, and other self-sufficiency related issues.

Provide crisis intervention services by staffing a 24-hour hotline on an as-needed basis. Advocate for residents by accompanying to legal proceedings as needed, providing legal referrals and providing educational information regarding the legal system, assisting with documentation of services for referral to other social service agencies that lead to self-sufficiency. Prepare documentation of all services provided to residents in compliance with grant objectives in a timely manner.

Implement and monitor monthly calendar of culturally relevant life skill building, psycho-educational, and empowerment activities for adult residents utilizing staff and volunteers.

• Provide legal advocacy, crisis intervention, on-call accompanimements, support groups and case management to survivors of domestic/sexual violence in a residential shelter setting.
• Conduct initial client intake, safety planning, and ongoing one-on-one case management to develop and update goals; provide information and referrals related to employment, healthcare, and other self-sufficiency issues.
• Staff a 24-hour crisis intervention hotline on an as-needed basis.
• Accompany residents to legal proceedings as needed; provide legal referrals and educational information about the legal system.
• Document all services provided to residents in compliance with grant objectives and in a timely manner.
• Develop and monitor a monthly calendar of culturally relevant life skills, psycho-educational, and empowerment activities for adult residents with staff and volunteers.

• Associate’s or Bachelor’s degree preferred, preferably in social sciences; in lieu of educational requirement, High School Diploma/GED with at least one year of experience in social services or customer-related field.
• Bilingual;
  English/Spanish.
• Must rotate on-call responsibilities, approximately 2-3 24-hour shifts per month to provide accompaniments to victims of FV/SA at local hospitals, police departments, schools, etc.
• Knowledge of the dynamics of sexual and domestic violence; laws related to sexual and domestic violence; overview of the legal system.
• Ability to establish rapport and work with at-risk populations.
• Excellent verbal and written communication skills; ability to work independently.

• Must pass criminal background investigation check.
• Must pass drug screen.
• Must provide and maintain current TX Driver’s License.
• Must provide and maintain a clean driving record and annually update driving record.
• Must provide and maintain current auto liability insurance.
• Must be authorized to work in the U.S.

• Wednesday through Saturday, 8:30 am to 5:30 pm, four 9-hour shifts per week, with one random flex day.
• Full Time/Non-Exempt: 36-hours a week.
• $40,000 annually.