Bilingual Resident Advocate

Resident Advocate

The Bridge is in search of a Resident Advocate who will provide direct services to residents in a 100-bed emergency shelter setting for survivors of domestic violence, sexual assault, and women and children experiencing homelessness.

• Full Time / Non-Exempt: 36 hours per week
• Schedule:
  
  Friday, Saturday, Sunday; 7 AM – 7 PM
• Annual Salary: $33,696

• Conduct initial intake of residents and provide orientation on shelter guidelines, available services, and room assignments.
• Supervise residents to ensure compliance with shelter guidelines and maintain overall safety while delivering client services.
• Prepare documentation of services provided in compliance with grant requirements, maintain statistical records, update daily house census, and log reports each shift.
• Assist Food Services staff by conducting daily meal counts for all residents attending meals and oversee residents during meal time to ensure safety and cleanliness.
• Answer the 24-hour hotline, live chat, and text to provide telephone assessments, safety planning, crisis intervention, information, and referrals.
• Update and assist with the HCDV shelter bed database and the TBOTW account to maintain accurate bed availability.
• Conduct routine walkthroughs of the facility to monitor and assist with cleanliness, ensuring resident safety and compliance with shelter guidelines.
• Provide orientation to volunteers and new staff as designated.
• Perform other duties as assigned.

• High School Diploma or GED;
  Bachelor’s degree is highly desired.
• Minimum two years of experience providing direct care in social services or residential settings with at-risk clientele.
• Bilingual in English and Spanish;
  Bilingual required.

• Must pass a criminal background investigation check.
• Must provide and maintain a current Texas driver’s license.
• Must provide and maintain a clean driving record and update it annually.
• Must provide and maintain current auto liability insurance.
• Must be authorized to work in the U.S.
• Must be able to lift/carry up to 40 lbs and ascend/descend stairs in an emergency shelter setting.