Bilingual Resident Advocate

Job Overview

The Bridge is searching for a Resident Advocate to provide direct services to residents in a 100-bed emergency shelter for survivors of domestic violence, sexual assault, and women and children experiencing homelessness.

• Full Time / Non-Exempt: 36 hours per week
• Schedule:
  
  Friday, Saturday, Sunday 7am-7pm
• Salary: $33,696 annually

• Conduct initial intake of residents and provide orientation on shelter guidelines and available services.
• Assign rooms, supervise residents, and maintain overall safety while delivering quality client services.
• Document services in compliance with grants, maintain statistical records, update daily house census, and log reports each shift.
• Assist Food Services staff by conducting daily meal counts; oversee residents during meal times to ensure safety and cleanliness.
• Answer 24‑hour hotline, live chat, and text, providing telephone assessments including safety planning, crisis intervention, information and referrals.
• Update and assist with overseeing the HCDV shelter bed database, ensuring the TBOTW account reflects accurate bed availability daily.
• Conduct routine walkthroughs to monitor facility cleanliness and help ensure resident safety and compliance with shelter guidelines.
• Provide orientation to volunteers and new staff as designated.
• Other duties as assigned.

• High School Diploma/GED (Bachelor’s degree highly desired).
• At least two years’ experience providing direct care in social services or a residential setting with at‑risk clientele.
• Bilingual in English and Spanish.

• Pass a criminal background investigation check.
• Maintain a current Texas driver’s license.
• Maintain a clean driving record and update it annually.
• Maintain current auto liability insurance.
• Be authorized to work in the U.S.
• Be able to lift or carry up to forty pounds and ascend or descend stairs in an emergency shelter setting.