Probation Services Clerk

LOCATION:

City of Pasco, WA– On-site

$25.56 – $30.69 Hourly / $53,164.80 – $63,835.20 Annually depending on qualifications

Regular / Full-Time

Non-Union /Non-Represented

Non-Exempt

Monday – Friday, 8am-5pm

September 10th, 2026

As a Probation Services Clerk, you will play an important role in supporting the non-judicial functions of the Pasco Municipal Court Probation Division. This position performs a variety of clerical, records, scheduling, customer service, and probation-related support duties.

The ideal candidate will have general clerical experience, strong attention to detail, excellent customer service skills, and the ability to maintain complete and accurate records in a confidential court environment. This role requires professionalism, clear communication, organization, and the ability to respond to telephone and in-person inquiries regarding probation orders and scheduling.

You will prepare case files and records, schedule appointments using personal computer and database programs, enter records and information into automated systems, sort and distribute incoming mail, type and distribute reports, and provide court-related information to other agencies and departments in support of the Municipal Court Probation Division.

This position may serve as an interpreter to assist in understanding court-related probation matters.

Review Full Job Description Here

• High school diploma or G.E.D.
• Two (2) years of general clerical experience.

• Previous experience in local government, court, legal, probation, law enforcement, or other confidential office environment.
• Experience using database systems, case management systems, or other specialized software programs.
• Experience preparing case files,maintaining records, scheduling appointments, and processing confidential information.
• Experience responding to telephone and in-person inquiries in a professional office or public-facing environment.
• Strong customer service, organization, communication, and problem-solving skills.
• Ability to work respectfully and professionally with coworkers, departments, outside agencies, and members of the public.
• Ability to speak, read, and write Spanish.

The City offers a full benefits package for the employee and all eligible dependents covered at low premiums including:

• Medical coverage is available at tiered monthly rates based on plan selection and coverage level. Dental coverage is available at $11.59/month and vision coverage at $6.54/month.
• Basic life insurance paid for by the City and employee sponsored supplemental life insurance.
• 12 days of vacation during the 1st year of employment and 12 days of sick leave which are available for use upon accrual.
• 10 holidays, plus each employee receives 1 floating holiday each year.
• Washington State Department of Retirement Systems (DRS), which offers a guaranteed monthly benefit once vesting criteria has been met.
• In addition to DRS, employees may also contribute to a 457 Deferred Compensation Plan, that offers a pre-tax contribution of 4% from theCity.
• Other benefits offered:
  Comprehensive Employee Assistance Program, Tuition Assistance, Flexible Spending Plan, Long-Term Disability, Aflac, and Flexible Schedule, per department approval.

• Work is primarily performed in an office environment while stationed at a desk using a computer.
• Physical:
  This positionfrequentlystands at the front counter and moves about the office to access files and file cabinets.
• This positionfrequentlymoves files weighing up to 20 pounds.
• Hazards:
  This position maycome in contact with individuals who are angry, upset, or hostile.

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