Probation Services Clerk

Probation Services Clerk

Location:

City of Pasco, WA– On-site

Salary: $25.56 – $30.69 Hourly / $53,164.80 – $63,835.20 Annually depending on qualifications

Job Type: Regular / Full-Time

Union Status:
Non-Union /Non-Represented

FLSA Status:
Non-Exempt

Work Schedule:

Monday – Friday, 8am-5pm

Closing Date:
September 10th, 2026

The Role:

As a Probation Services Clerk, you will play an important role in supporting the non-judicial functions of the Pasco Municipal Court Probation Division. This position performs a variety of clerical, records, scheduling, customer service, and probation-related support duties.

The ideal candidate will have general clerical experience, strong attention to detail, excellent customer service skills, and the ability to maintain complete and accurate records in a confidential court environment. This role requires professionalism, clear communication, organization, and the ability to respond to telephone and in-person inquiries regarding probation orders and scheduling.

You will prepare case files and records, schedule appointments using personal computer and database programs, enter records and information into automated systems, sort and distribute incoming mail, type and distribute reports, and provide court-related information to other agencies and departments in support of the Municipal Court Probation Division.

This position may serve as an interpreter to assist in understanding court-related probation matters.

Required

Minimum Qualifications:

• High school diploma or G.E.D.
• Two (2) years of general clerical experience.

Preferred Qualifications:

• Previous experience in local government, court, legal, probation, law enforcement, or other confidential office environment.
• Experience using database systems, case management systems, or other specialized software programs.
• Experience preparing case files, maintaining records, scheduling appointments, and processing confidential information.
• Experience responding to telephone and in-person inquiries in a professional office or public-facing environment.
• Strong customer service, organization, communication, and problem-solving skills.
• Ability to work respectfully and professionally with coworkers, departments, outside agencies, and members of the public.
• Ability to speak, read, and write Spanish.

Comprehensive Benefits Package:

• Medical coverage is available at tiered monthly rates based on plan selection and coverage level. Dental coverage is available at $11.59/month and vision coverage at $6.54/month.
• Basic life insurance paid for by the City and employee sponsored supplemental life insurance.
• 12 days of vacation during the 1st year of employment and 12 days of sick leave which are available for use upon accrual.
• 10 holidays, plus each employee receives 1 floating holiday each year.
• Washington State Department of Retirement Systems (DRS), which offers a guaranteed monthly benefit once vesting criteria has been met.
• In addition to DRS, employees may also contribute to a 457 Deferred Compensation Plan, that offers a pre-tax contribution of 4% from the City.
• Other benefits offered:
  Comprehensive Employee Assistance Program, Tuition Assistance, Flexible Spending Plan, Long-Term Disability, Aflac, and Flexible Schedule, per department approval.

Safety/Work Conditions:

• Work is primarily performed in an office environment while stationed at a desk using a computer.
• Physical:
  This position frequently stands at the front counter and moves about the office to access files and file cabinets.
• This position frequently moves files weighing up to 20 pounds.
• Hazards:
  This position may come in contact with individuals who are angry, upset, or hostile.

Thinking about calling the Tri-Cities home? With over 300 days of sunshine a year, a thriving wine and culinary scene, and easy access to the Columbia and Snake Rivers, the Tri-Cities offers a great quality of life. Explore what the region has to offer:

Join us in shaping the future and making a real difference and APPLY HERE to submit your application by September 10th, 2026.

Please call or text HR at  or email HR, with questions regarding employment opportunities with the City of Pasco.

The City of Pasco is an Equal Opportunity…