Property Management Associate

Location

Shops at Merrick Park - 246 Altara Ave, Suite 1406

Headquartered in Chicago, IL, GGP is a leading retail real estate company with a portfolio of 95+ high‑performing retail assets, encompassing over 95 million square feet of space across the United States. As an owner‑operator, we’re committed to creating vibrant destinations that bring people and brands together. With a team of 1,200+ employees and a legacy of leadership in retail real estate, we’re shaping the future of the industry by delivering exceptional value to our partners and the communities we serve.

Position Summary:

The Property Management Associate (PMA) administers the property’s short‑term revenue programs, oversees community‑based programs, assists with implementing mall marketing programs, and manages retailer and community relations. The PMA serves as a liaison across multiple functions including but not limited to Mall Management, Business Development, Strategic Partnerships, Leasing, and Marketing.

• Administer specialty leasing (retail merchandising units and kiosks) deals; prepare deal sheets & packets within Salesforce, facilitate license agreement execution, complete merchant on‑boarding process, and maintain merchant files to comply with audit guidelines.
• Administer strategic partnership deals including obtaining collateral, coordinating installation and removal per contracted term.
• Serve as primary on‑site contact for business development program; resolve complaints and communicate any issues to the GM and appropriate Business Development contact.
• Ensure merchants adhere to company guidelines and visual standards.
• Screen, prospect, and route business development leads to appropriate representative.
• Participate in specialty leasing site visits with prospective merchants as requested.
• Identify appropriate merchant placement based upon available space inventory & building‑code requirements.
• Coordinate merchant opening and closing logistics with operations and security; coordinate install and removal of RMUs, banners, signage, and advertisements.
• Work with Tenant Coordination to obtain approved drawings and municipality permits for new kiosks.
• Provide proof of performance for national and local advertising deals and activations as requested.
• Post and maintain collateral, coordinate installation and removal per contracted terms.
• Educate merchants on rent collection system, verify payments, follow‑up and collect Accounts Receivable as needed.
• Collect and track specialty leasing merchant sales; calculate and bill overage & breakpoints.
• Administer storage rental program, which includes negotiating new and renewal agreements, tracking occupancy, and other related activity.
• Oversee merchant Insurance Program which includes signing up qualifying new and existing merchants, ensuring Certificates of Insurance are current.
• Oversee Holiday photo set operator/vendor, including coordination of set install, monitoring daily operations, tracking sales, and coordinating set removal.
• Deliver violation letters and/or action notices as approved by GM and Business Development.
• May be required to participate in the Manager on Duty (MOD) schedule during non‑office hours, including evenings, weekends, and holidays.

• Implement portfolio‑wide and community programming and events.
• Secure retailer participation for events (sampling, demos, offers, displays, etc.), execute event implementation, collect results and highlights, and submit Community Event Tracker.
• Maintain property social media account and website, including updates and responses.
• Submit local content for digital screens.
• Coordinate installation of barricade graphics and/or window displays for vacant spaces.
• Administer in‑mall directories to include store listing updates. Monitor content and operations of directories, digital signage, and banner program to ensure no operational issues.

• Other duties as assigned.

• High School degree or GED required;
  Associate’s or Bachelor’s degree preferred.
• 1‑3 years shopping center or retail experience.
• Strong project management, organizational…