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Completion Coach

Job in Pasco, Franklin County, Washington, 99302, USA
Listing for: The Chronicle Of Higher Education, Inc.
Full Time position
Listed on 2026-05-26
Job specializations:
  • Education / Teaching
    Bilingual, Special Needs / Learning Disabilities
Salary/Wage Range or Industry Benchmark: 61146 - 69801 USD Yearly USD 61146.00 69801.00 YEAR
Job Description & How to Apply Below

Description

Join the CBC team and help us transform students’ lives! CBC is committed to our vision to be the educational home that transforms students’ lives through economic and social mobility. We are one of eight Hispanic-Serving Institutions in Washington state with Hispanic students representing just under half of our student population. As such, CBC is committed to discovering and enacting innovative ways to intentionally serve Hispanic students while serving all.

We center equity in all that we do and seek to attract and retain engaged individuals committed to helping all students be successful in accomplishing their goals.

El CBC está comprometido con nuestra visión de ser el hogar educativo que transforma las vidas de los estudiantes a través de la movilización económica y social. Somos una de ocho Instituciones al Servicio de los hispanos en el estado de Washington y los estudiantes hispanos represent an un poco menos de la mitad de nuestra población estudiantil. Como tal, CBC se compromete a descubrir y crear formas innovadoras para servir intencionalmente a los estudiantes hispanos, mientras que al mismo tiempo sirve a todos los demás.

Nos enfocamos en la equidad en todo lo que hacemos y buscamos atraer y retener individuos que se comprometan a ayudar a todos los estudiantes a tener éxito en el logro de sus metas.

Here’s how you will support our mission.

The Completion Coach (CC) will assist in the delivery of comprehensive specialized services to enhance the retention and completion results of students at Columbia Basin College. The CC will employ proactive interventions for at-risk students, academic progress monitoring, general systems navigation, educational planning, success coaching and academic advising to support retention, persistence, and completion. This position will be responsible for retention efforts and advising for students, and for a comprehensive communication plan to assist students with college transition.

The Completion Coach reports to the Director for Advising, Retention & Completion.

Salary range: $61,146.00 - $69,801.00.

Applications will be accepted until June 3, 2026 at 11:59 PM PST.

Primary Responsibilities
  • Provide intentional, holistic support to students throughout their time at the College;
  • Develop, manage and facilitate a student contact program to assist with college transition and to provide support throughout the quarter;
  • Develop and manage an academic early warning intervention program and provide follow-up services for referred students to identify and apply retention and completion strategies;
  • Develop, monitor and facilitate a degree completion intervention process to alert students to the graduation process;
  • Provide timely and accurate educational information to students regarding pathways, degrees, certificates, courses, college policies and procedures as well as campus resources;
  • Assist students in identifying effective problem‑solving skills, self‑advocacy approaches, decision making and personal responsibility;
  • Disseminate information on programs and services to students, College staff and the community; and
  • Perform other duties and responsibilities as assigned.
Required Qualifications
  • Bachelor's degree from a regionally accredited college or university;
  • Two (2) years of experience working with diverse populations of varied ethnicities, ages, and abilities in an educational, nonprofit or social service setting;
  • Experience giving oral presentations in a group setting.
Preferred Qualifications
  • Master's degree from a regionally accredited college or university;
  • One (1) year of experience working with under‑prepared adults, first‑generation college students, and/or students with special needs;
  • Bilingual and biliterate in English and Spanish; and
  • Experience in a community college setting.
Competencies

Support for Diversity, Equity and Inclusion:
Reflect CBC’s mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting. Demonstrate and advocate an understanding of differences, open‑mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and…

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