Program Specialist - Instruction

Columbia Basin College ("CBC" or the "College") seeks a Program Specialist 2 to provide program support for Workforce Education initiatives that promote recruitment, retention, persistence and completion of students, with an emphasis on Perkins Special Populations and students entering non-traditional fields. The position assists with implementing activities identified through the Comprehensive Local Needs Assessment (CLNA) by supporting student outreach, tracking program outcomes, maintaining Perkins Grant compliance documentation and coordinating assigned program activities.

This position reports to the Assistant Dean for Instruction.

This @ 11:59 PM Pacific Time.

• Compile, analyze, and maintain workforce student outcome dataand prepare routine and ad hoc reports on recruitment, retention,persistence, completion, Special Populations, non-traditionalstudent participation, and Perkins reporting and compliance,performance indicators, decision-making, and continuous improvement;
• Coordinate with Institutional Research to develop, administer,and summarize surveys of prospective students, current students,parents, employers, and other stakeholders;
• Collect and summarize information regarding barriers to student enrollment, persistence, and completion to support programimprovement and student success initiatives;
• Track participation and outcomes associated with outreach,recruitment, retention, and student success initiatives to evaluate effectiveness and identify opportunities for improvement;
• Collect and summarize advisory committee feedback,demographics, and participation data to support Comprehensive Local Needs Assessment (CLNA), Perkins planning, program improvement, and diverse stakeholder engagement;
• Support outreach, recruitment, and engagement activities for prospective and current students, with an emphasis on Perkins Special Populations, students entering non-traditional fields, and participation in workforce programs;
• Support Advising, Student Services, faculty, completioncoaches, and other campus partners in implementing CLNA-identifiedstrategies, student persistence initiatives, and coordinatedinterventions to address academic and non-academic barriers;
• Connect students with appropriate campus and community resources to support enrollment, retention, persistence, and completion, including work-based learning and career explorationopportunities;
• Maintain records of outreach, student contacts, referrals, andfollow-up activities to document services and support evaluation ofstudent success initiatives;
• Assist with Perkins Grant reporting, purchases, compliance documentation; and
• Perform other related duties as assigned.

• Bachelor’s degree from an institutionally accredited college or university, or equivalent combination of education/training/experience.

• Two (2) years of full-time professional work experience in higher education;
• Experience in grant-funded programs ; and
• Bilingual and biliterate in English and Spanish.

Effective interpersonal and written communication abilities to convey information clearly and conciselyto students, faculty, staff, and external stakeholders;

Commitment to providing exceptional customer service to students, faculty, staff, and external constituents, ensuring their needs are met with professionalism and responsiveness;

Proactively seeking and implementing creative solutions to improve effectiveness and adaptability within the college environment;
Embracing continuous improvement and fosteringa culture of forward-thinking to enhance outcomes;

Strong organizational abilities to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced setting;

Collaborative mindset with the capability to work effectively within multifaceted teams, fosteringcooperation and collaboration to achieve common goals;

Proficient in utilizing various technologies, including office productivity software, learning management systems, and other educational…