Customer Services Specialist

Facility: Lourdes Health
Location: Pasco, WA
Career Area: Other
Job Shift: PRN
Date Posted: 02/17/2026
Job : #331699

This position is responsible for a multitude of activities in a busy clinic office setting including, but not limited to, reception, scheduling, phone calls, referrals, and registration. The critical attribute required of this position is exceptional interpersonal customer service consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests; patients, families, customers, and colleagues.

A critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and respect for our guests, patients, families, customers and colleagues.

• Register daily patients/clients.
• Schedule patient appointments.
• Perform medical records functions.
• Process daily referrals.
• Provide exceptional customer service for guests; patients, families, customers, and colleagues.
• Exhibit organizational and time management skills.
• Maintain current knowledge of the needs, functions and operations of office equipment and other systems.

• Demonstrate willingness to cover for other staff when necessary.
• Willingly perform other related duties as assigned or requested.

Minimum Education: Post High School education and/or training preferred.

Minimum

Work Experience:

Two (2) years Hospital or Clinic experience preferred.

Required Skills / Licenses /

Certifications:

License /

Certifications:

(none specified).

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people.

We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.