Warehouse Supervisor

Warehouse Supervisor

About Twin City Foods, Inc:

Twin City Foods is a leading Frozen Vegetable Producer committed to delivering high-quality, nutritious, and sustainably sourced frozen vegetables to consumers worldwide. With a focus on innovation, quality assurance, and environmental responsibility, we have established ourselves as a key player in the frozen food industry. As we continue to grow, we are seeking a dynamic and experienced Warehouse Supervisor.

What We're Looking For:

Assists the Senior Warehouse Manager, Warehouse Operations by being responsible for overseeing day-to-day warehouse operations, ensuring safe, efficient, and compliant handling of raw materials, packaging, and finished goods in a temperature-controlled environment. This role directs warehouse team leads, forklift drivers, coordinates inbound and outbound logistics, maintains inventory accuracy, and ensures strict adherence to food safety, quality, and safety standards.

Essential Duties and Responsibilities:

* Supervise daily warehouse activities including receiving, storage, picking, staging, and shipping of finished goods as well as bulk commodities and packaging for production.

* Ensure proper inventory control practices (FIFO/FEFO, lot tracking, accurate transactions in WMS/ERP).

* Coordinate closely with production, QA, other facilities, and logistics teams to support production schedules and customer orders.

* Conduct leader standard work activities, including tracking and reporting warehouse KPIs, conducting 5S, GMP and Safety audits, leading Root Cause Analysis activities, and coaching employees.

* Ensure compliance with OSHA, food safety regulations, and company policies.

* Other duties as assigned by leaders.

Knowledge, Skill and Experience

Required:

* 3+ years of experience in a lead or supervisory role.

* 3+ years of warehouse experience in food manufacturing or cold/frozen storage.

* Prior experience leading teams in a unionized environment or demonstrated ability to work effectively within union rules.

* Prior experience with forklifts and other powered industrial trucks (PIT).

* Prior experience with Lean, TPM, or other Continuous Improvement methodologies preferred.

* Working knowledge of Microsoft Word and Excel software;
Inventory software;
Internet and order processing systems.

* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.

* Ability to apply common sense understanding to carry out and deliver instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

* Must have good verbal and communication skills.

* Ability to read, analyze and interpret data with great attention to detail.

* Ability to learn new software programs.

Required Education/Training/Certification

Qualifications:

* Two-year college/technical school or higher; or three years related experience and/or training; or equivalent combination of education and experience.

Supervisory Responsibilities

* Directly supervises warehouse and office staff.

* Carries out responsibilities in accordance with Twin City Foods, Inc. policies and applicable laws.

* Assists with hiring and training maintenance employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Personal Competencies

Required:

* Ability to identify and resolve problems in a timely manner.

* Exhibits flexibility in dealing with frequent change, delays, and unexpected events. Adapts strategy to changing conditions and communicates effectively with all involved and impacted parties.

* Balances team and individual responsibilities by exhibiting objectivity and openness to others' views; builds positive team spirit, supporting company goals and values.

* Exhibits integrity and ethics. Follows policies and procedures. Promotes harassment-free environment.

* Ability to coordinate, organize, and train others.

* Ability to perform under pressure and meet deadlines.

* Ability and willingness to learn quickly and use new skills and knowledge.

* Thorough knowledge of HACCP principles, food processing GMPs, and FSMA Food Safety Plan/Preventative Control requirements.

* Problem Solving
-identifies and resolves problems in a timely manner, gathers and analyzes information skillfully; uses reason effectively.

* Interpersonal - focuses on solving conflict, not blaming, keeps emotions under control.

* Teamwork - contributes to building a positive team spirit; able to deal with frequent change, delays, or unexpected events.

* Attendance/Punctuality- is consistently at work and on time, clearly communicating and coordinating work responsibilities are covered when absent.

* Dependability - takes responsibility for own actions, keeps commitments, and meets deadlines.

* Initiative - seeks increased…