Aquatics Manager

Plans, organizes, manages, and evaluates City aquatics facilities, programs, and services. Provides leadership and direction for aquatics operations including staffing, safety, programming, facility operations, and regulatory compliance. Supervises assigned full-time, part-time, and seasonal staff. Works under general direction of the Parks and Recreation Director and exercises independent judgment. Additional job functions may vary due to department or City needs/requirements. Assignments may include but are not limited to:

• Provides strategic leadership for the aquatics division, including long-range planning, service delivery models, and alignment with departmental and City goals
• Manages daily operations of City aquatic facilities; oversees opening and closing procedures, staffing coverage, customer service, safety monitoring, and overall facility readiness to ensure safe, clean, and efficient operations for the public.
• Plans, develops, implements, and evaluates aquatics programs and services; assesses community needs and participation trends, recommends new programs or service adjustments, and ensures programs are inclusive, accessible, and aligned with departmental goals.
• Establishes division policies, operational standards, and service delivery frameworks consistent with City and departmental goals; ensures consistent application of operational standards, safety protocols, and customer service expectations across all aquatic facilities and programs.
• Ensures compliance with applicable federal, state, and local health and safety regulations; coordinates inspections, maintains required documentation, and implements corrective actions to meet regulatory and risk management requirements.
• Exercises full supervisory authority over assigned staff, including recruitment, hiring, training, scheduling, performance evaluation, discipline, termination, and approval of personnel actions in accordance with City policies. Establishes performance expectations; provides coaching and corrective guidance; and ensures accountability to operational, safety, and service standards.
• Oversees lifeguard training, certification compliance, and emergency preparedness; ensures staff maintain required certifications, conducts in-service training and drills, and monitors readiness to respond to emergencies.
• Investigates accidents, incidents, and customer complaints; completes reports, analyzes trends, recommends corrective actions, and works collaboratively with risk management and supervisory staff to reduce future risk.
• Develops, administers, and monitors division operating and capital budgets; monitors expenditures and revenues; analyzes trends; and recommends adjustments to staffing, fees, and service delivery models.
• Coordinates with the Facilities Manager and appropriate staff regarding maintenance, repairs, preventative maintenance of aquatic facilities and equipment to support safe and uninterrupted operations.
• Works with other City divisions, contractors, and regulatory agencies on facility maintenance, capital improvements, inspections, and operational coordination related to aquatic facilities.
• Serves as liaison with community groups, schools, swim teams, and partner organizations; coordinates facility use, communicates operational expectations, and fosters positive working relationships.
• Prepares reports, maintains records, and supports departmental planning initiatives; tracks participation, staffing, incidents, and operational data to inform decision-making and planning.
• Performs related duties as assigned in support of Parks & Recreation Department goals, City initiatives, and community needs.
• Ensures compliance with federal and state youth employment laws, including work hour limitations, break requirements, and scheduling restrictions for minor employees.
• Provides direct supervision to assigned full-time, part-time, and seasonal aquatics staff, including supervisors, instructors, and lifeguards.
• This position is responsible for the overall management and administration of City aquatics facilities and programs and is distinguished from supervisory classifications by division-wide responsibility for multiple…