Branch Manager

About The Role

We are seeking a dynamic individual to lead and manage our Pasco Branch. Our ideal candidate will be a strong leader who is passionate about providing exceptional customer service as well as dedicated to creating a positive work environment for our employees and promoting their professional growth. This position will coach needs based selling, provide branch operational support, will work closely with senior management to develop and execute branch growth strategies, and is expected to demonstrate leadership and engagement in the community.

If you are looking for a leadership opportunity with a growing financial institution, this may be the perfect opportunity for you!

Is responsible for the overall operational and profitability of the branch by directing sales and business development, meeting operational objectives, and ensuring the branch achieves its annual goals. Branch Manager relationship banking responsibilities include achieving goals, creating opportunities to identify a customer’s financial needs across all product and service lines, and providing a referral to the appropriate department when needed. Develops competent, responsible, and sales‑oriented staff, committed to providing high quality and professional customer service.

Pay range: $ 80,168.40 to $  per year.

Business Development:

• Participates in business development by targeting potential customers, introducing self and bank in community through various means, including telephone and in‑person cold‑calls. May involve Branch Loan Officer or Treasury Management Team Lead in subsequent meetings resulting from these initial contacts.
• Actively investigates opportunities for expanding market share and making Wheatland Bank more profitable, with particular attention to identifying prospective customers and additional financial needs among present customers.
• Introduces and cross‑sells new and existing Bank products, including obtaining deposits and selling non‑deposit services.
• Maintains current knowledge of Wheatland Bank’s and competitors’ products and services, rates, and terms.
• Maintains a high level of product knowledge and customer service skills and keeps up to date on any product or service changes.

Branch Operations:

• Performs customer service functions including new account opening, department referrals, customer inquiries and problem resolution.
• Maintains customer relationships.
• Works with staff and other bank personnel to meet customer needs in a responsive, efficient manner across department lines.
• Attends monthly operations meetings and other meetings as necessary and required, distributing relevant information to staff.
• Maintains current knowledge of regulations.
• Ensures compliance with regulatory requirements by complying with bank policies and procedures and operating within all current federal and state regulations.
• Ensures compliance with audit requirements by communicating audit standards to staff through continuous in‑house audits and by exercising procedural controls and security measures.
• Ensures that monthly branch certifications (audits) are conducted, reviewed, and submitted to Administration.
• Ensures that appropriate daily, weekly, monthly, and other periodic reports are reviewed in a timely manner.
• Maintains appropriate internal controls. Examples include but are not limited to:
  Dual control, segregation of duties & branch security.
• Assures efficient daily operation of cash and CSR functions, as well as new account functions.
• Provides administrative and operational direction and support for the branch.
• Ensures that appropriate daily, weekly, monthly, and other periodic reports are reviewed in a timely manner.

• Ensures correct implementation of all bank policies and procedures.

• Makes independent decisions which will promote efficient operations and customer service within the branch.

Supervisory:

• Establishes priorities for all operation employees to maintain maximum efficiency and teamwork within the branch.
• Conveys a professional image at all times, both personally and for the branch personnel and facilities.
• Responsible for ensuring the positive image and safety,…