Director of Sales and Catering

The Red Lion Hotel & Conference Center Pasco is looking for an experienced Director of Sales & Catering to join the team!

Position offers a competitive salary range, plus a generous quarterly bonus plan up to 20% of salary, and medical, dental, and vision insurance. This is an onsite position. Relocation assistance is available; the role is in Pasco, WA.

• Lead and manage a sales team to provide the best service to our clients and guests with a focus on creating a Win-Win for us and our customers.
• Trains and develops team members to increase skills and abilities in their respective areas as well as cross-training to assist other team members.
• Maintain and promote a teamwork environment with effective and clear communication amongst co-workers.
• Set example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers needs, and observance of sales office standards.
• Ensure the hotel meets or exceeds budgeted goals.
• Follow and track company cross-sells procedures.
• Lead the Weekly Sales Meeting to strategize about the coming week and recap the previous week.
• Attend and contribute to the Revenue Management Meeting. Reviews monthly how the property is doing compared to forecast in actuals and pickup.
• Assist in shuttle runs as needed to airport or other approved locations.
• Complete other duties and tasks necessary for a smooth flow of business and as requested by management.

• Responsible for overall Sales Offices strategies, plans, and performances.
• Develop and foster client relationships.
• Do sales calls locally and within the Tri-State area of Washington, Oregon, and Idaho.
• Actively promote the hotel and the portfolio locally and nationally.
• Works with sales managers to develop a sales strategy and effective implementation of this strategy for their segments: PC, SMERF, Government, Company Meetings, etc.
• Works with the management team to create and implement a sales plan addressing revenue, customers, and all market segments.
• Utilize RFPs systems.
• Utilize Travel click 360 and other tools to do market research and strategy in targeting business for the hotel.
• Sell local functions and events to non-profits, Weddings and Events, Company Meetings and Training, etc.

• Leadership and Navigation.
• Customer Service.
• Negotiation.
• Relationship Management.
• Communication Proficiency.
• Time Management.
• Problem Solving/Analysis.
• Project Management.
• Attention to Detail.
• Technical Capacity.

• Hires and trains regional and local sales managers and staff.
• Organizes and oversees the schedules, territories, and performance of regional and local sales managers.
• Conducts performance evaluations that are timely and constructive.
• Handles hiring, discipline, and termination of employees in accordance with company policy.

A high degree of commercial awareness and be able to understand sales with excellent negotiation & closing skills. Good business sense and the ability to motivate and lead a team. Valid drivers license required to assist in Shuttle Runs as needed.

Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The ability to travel is required as needed.

Physical Demands The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit at a desk and work on a computer for prolonged periods, travel in a vehicle, stand;

walk; use hands to finger, handle or feel, and reach with hands and arms.

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (Vacation & Sick)