Shipping Clerk

Shipping Clerk-Twin City Foods, Inc.

Twin City Foods Inc. began as a small frozen vegetable processing company in Stanwood, WA in 1943. Twin City Foods has grown to become one of the nation's largest independent processors of frozen vegetables. For over 75 years, Twin City Foods has been committed to growing, harvesting, processing, freezing, packaging, and distributing the highest quality quick frozen vegetable (IQF) products. By consistently exceeding expectations, we've become a leader in serving the need of customers both domestically and abroad.

At every level, we deliver quality and value that is unmatched. We currently have a Shipping Clerk position available in our facility in Pasco, WA.

The Shipping Clerk is responsible for coordinating and executing shipping and receiving documentation, order processing, and inventory transactions at a temperature-controlled warehouse. This role supports accurate and timely shipment of finished goods while ensuring compliance with food safety, quality, and company requirements. The Shipping Clerk works closely with the Warehouse Supervisor, Warehouse Lead, warehouse associates, production, and transportation partners to ensure efficient material flow and accurate recordkeeping.

Essential Duties and Responsibilities:

* Schedule and coordinate inbound and outbound loads with carriers and dock operations. Coordinate dock schedules, and communicate shipping priorities and issues to the Warehouse Supervisor

* Verify outbound shipments against customer orders, product specifications, and lot traceability requirements. Confirm product quantities, condition, and temperatures meet shipment requirements. Communicate order status, changes, and delays to supervisors and internal stakeholders

* Prepare and process shipping documentation including bills of lading, packing lists, and shipping manifests. Perform accurate inventory transactions in WMS/ERP systems

* Record and report discrepancies, damages, or shortages. Support cycle counts and inventory reconciliation activities

* Support shift start-ups and operational communication as directed by the Warehouse Supervisor

* Follow all food safety requirements including GMPs, HACCP, and sanitation procedures. Maintain lot control and product traceability for frozen finished goods. Maintain accurate records for audits, inspections

* Support tracking of Key Performance Indicators. Assist in improving shipping accuracy, documentation processes, and workflow efficiency

* Support continuous improvement initiatives, standard work practices, and maintain clean and organized work areas consistent with 5S standards

* Other duties as assigned by leaders

Knowledge, Skill and Experience

Required:

* 1+ year experience in shipping, receiving, warehouse operations, or logistics

* Basic computer skills and experience with data entry

* Ability to work in freezer environments

* Strong attention to detail and accuracy

Working knowledge of Microsoft Word, Excel, and Teams software;
Inventory software;
Internet and order processing systems.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.

Ability to apply common sense understanding to carry out and deliver instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Must have good verbal and communication skills.

Ability to read, analyze and interpret data with great attention to detail.

Ability to learn new software programs.

Required Education/Training/Certification

Qualifications:

High school diploma or GED

Supervisory Responsibility:

None

Personal Competencies

Required:

Work Coordination & Organization - Ability to organize workload, prioritize shipping and documentation tasks, and coordinate effectively with warehouse staff, carriers, and supervisors.

Accuracy Under Pressure - Ability to perform in a fast-paced environment while maintaining high accuracy and meeting shipping deadlines.

Learning Agility - Ability and willingness to quickly learn new systems,…