Community Outreach Executive

Location:
Pasir Ris

• Support implementation of outreach strategies including home visits, befriending support, outreach activities and community screening.

• Engage seniors, build rapport, and encourage participation in AAC programmes.

• Provide information and refer seniors to appropriate health or social services and follow up with those who require additional support or engagement.

• Ensure quality and effective delivery of AAC core functions and services, while achieving established participation targets.

• Plan, coordinate, and implement programmes that meet seniors’ needs and interests, ensuring high‑quality delivery that supports their physical, cognitive, and social well‑being.

• Mobilise and encourage seniors to participate in programmes, ensuring inclusive and meaningful engagement.

• Monitor participation levels and promote inclusive participation among seniors.

• Recruit, train, and support volunteers to enhance outreach and programme delivery.

• Provide supervisory support to Community Outreach Associates (COA)

• Monitor COA’s competency development by arranging and monitoring required training.

• Assist in building a positive volunteer culture aligned with AAC goals.

• Support the Manager in ensuring compliance in day-to-day operations.

• Track KPIs, report outcomes, and implement service enhancements.

• Support administrative processes including handling of enquiries, maintaining of documentation and ensuring accurate and timely reporting

• Undertake any additional responsibilities assigned by the Manager, Active Ageing Centre (AAC) to support care integration and community engagement.

• Any other duties as assigned by the Manager.

• A degree in any discipline, preferably in Business Administration, Healthcare Administration, or healthcare-related field

• Experience in community care, programme planning, volunteer management preferred

• Good communication and interpersonal skills.

• Programme planning capabilities

• Team player who is organized

• Eye for details and meticulous in planning of events from start to the end

• Able to multi-task and perform in a fast-paced environment

• Positive, can-do attitude, with interest to engage the seniors

• Proactive, adaptable, and collaborative

• Willing to work on occasional weekends / night-events.

• Adaptable to changes

• Proficient in Microsoft Office and data presentation