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Customer Care Representative
Job in
Paso Robles, San Luis Obispo County, California, 93447, USA
Listed on 2026-06-28
Listing for:
Hispanic Alliance for Career Enhancement
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual
Job Description & How to Apply Below
Customer Care Representative
The Customer Care Rep I is the primary interface between the customer and Zurn Elkay.
Responsibilities- Actively manage customer orders
- Answer inbound calls and email cases
- Work and interact with multiple intercompany departments
- Identify, investigate and research user questions and problems
- Assist external users of the organization's technical products or services by answering questions and solving problems involved in their use
- Bachelors Degree or 2 years of related experience
- Experience in the plumbing industry preferred
- Experience with CRM and ERP tools is a plus
- Excellent interpersonal and communication skills
- Knowledge of MS Office software including Excel, PowerPoint, Word and Outlook
Competitive Hourly Rate - $21.74 – $26.63/hour
Total Rewards and Benefits- Competitive Salary
- Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
- Matching 401(k) Contribution
- Health Savings Account
- Up to 3 weeks starting Vacation (may increase with tenure)
- 12 Paid Holidays
- Annual Bonus Eligibility
- Educational Reimbursement
- Matching Gift Program
- Employee Stock Purchase Plan - purchase company stock at a discount!
Equal Opportunity Employer - Minority/Female/Disability/Veteran
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