Temporary Recreation Services Representative

The City is seeking a Temporary Recreation Services Representative to join the Recreation Services team and help create positive experiences for the community. The position will primarily support after-school programs, special events, and community activities, while also assisting with recreation facilities, programs, and services as needed. This is a great opportunity for someone who loves recreation, enjoys working with people, and wants to make a positive impact in the community!

This assignment will last approximately six months, however the exact duration is unknown. Incumbents will be scheduled approximately 16-18 hours per week.

The following duties are typical of this classification. Incumbents may not perform all of the duties set forth below and/or may be required to perform additional related duties to address City needs and evolving business practices.

• Opens, closes, and secures recreation facilities in accordance with scheduled programs, rentals, and user group needs.
• Monitors facility use, after school programs, and Teen Center activities to ensure participant safety, appropriate behavior, and compliance with established rules and policies; addresses minor issues or conflicts as they arise.
• Provides customer service by greeting visitors, responding to inquiries, and providing accurate information regarding programs, services, and facility use.
• Supports recreation programs and activities by assisting with implementation and providing basic supervision of participants.
• Performs program and event support duties, including setup and breakdown of rooms, equipment, and activity spaces; ensures equipment is used and stored properly.
• Processes program registrations, facility reservations, and related transactions using designated software systems.
• Maintains facility cleanliness, organization, and safety; conducts routine checks and reports maintenance or safety concerns.
• Supports community events (e.g., concerts and seasonal programs), including setup, cleanup, crowd monitoring, and coordination of supplies and equipment.
• Provides support for youth-focused programs, including Teen Center operations, game and activity areas, and structured and unstructured recreation.

• Principles and practices of customer service and effective public interaction.
• Basic recreation program support and facility operations.
• Safe work practices, including facility safety procedures and emergency response awareness.
• Techniques for monitoring participant behavior and ensuring compliance with established rules and guidelines.
• Basic custodial methods and standards for maintaining clean, safe public facilities.
• Modern office practices, including use of computers and standard software applications (e.g., Microsoft Office).
• English usage, grammar, spelling, and punctuation.
• Basic recordkeeping and data entry practices.
• Applicable policies, procedures, and regulations related to assigned programs and facility operations

• Provide courteous, professional, and responsive customer service in a variety of settings.
• Communicate clearly and effectively, both verbally and in writing.
• Exercise sound judgment and take appropriate action within established guidelines.
• Recognize and respond appropriately to safety concerns, incidents, or unusual situations.
• Follow verbal and written instructions and apply established procedures.
• Perform multiple tasks in a fast-paced, public-facing environment while maintaining attention to detail.
• Establish and maintain effective working relationships with staff, participants, and the public.
• Work effectively with individuals of all ages, backgrounds, and abilities.
• Support recreation programs and events, including setup, cleanup, and participant supervision.
• Maintain a safe, clean, and…