Director of Rooms Ava Hotel

1 day ago Be among the first 25 applicants

$85,000 to $90,000 annual salary + bonus and benefit options

We’re not just opening a hotel; we’re building a hospitality landmark. You will have a meaningful seat at the table, impact organizational culture, and help create a property already recognized among the top Curio openings nationwide.

The Ava Hotel, a brand-new luxury boutique hotel in the heart of downtown Paso Robles, is seeking a Director of Rooms to lead our Guest Services and Housekeeping teams. This role is central to crafting the guest journey, from the warm welcome at arrival to the flawless upkeep of our beautifully curated spaces.

• Guest Services operations including Front Desk, Concierge, Bell/Valet, and Night Audit
• Housekeeping + Laundry operations including room inventory, quality standards, and inspections
• Recruitment, coaching, scheduling, and performance development for Rooms Division team members
• Guest satisfaction programming, complaint recovery, service rituals, and brand-level KPIs
• LSOPs and SOP creation, financial controls, labor management, linen/par supply audits, and guestroom product standards
• Collaboration across F&B, Facilities, and Sales to support the full guest experience

• A hospitality leader with progressive rooms-operations experience, preferably in lifestyle or upper upscale hotels
• Passionate about service, community, and elevating teams
• Able to balance both strategy and daily hands-on operations

Director

Full-time

Management and Manufacturing

Hospitality