Restaurant Captain Server

Job Description

• Guide service flow, support real-time decision-making, and ensure all guest interactions reflect the graciousness, thoughtfulness, and precision of The Restaurant at JUSTIN
• Provides an excellent customer experience to uphold Forbes 5-star services/standards and follows all company and safety procedures and policies
• Assist with dining room setup, including linens, glassware, silverware, tabletop details, and equipment such as fans or heaters
• Manage beverage service and taste, open, and pour wines; serve and describe wines in accordance with the Court of Master Sommeliers
• Deliver and clear food courses in coordination with FORBES 5-Star Service standards
• Speak about food with accuracy, ease, and elegance, avoiding slang
• Provide knowledgeable, graceful, and attentive service with natural timing and a warm approach
• Oversee table maintenance through delegation or direct action
• Maintain clean and organized service stations and side work areas throughout the shift
• Maintain the cleanliness of all interior and exterior guest areas
• Reset and flip tables with speed and attention to detail
• Anticipate and respond promptly to guest needs and requests
• Communicate special table needs and guest requests to the kitchen
• Break down and close the dining room post-service, including polishing, organizing, and restocking service tools and equipment
• Maintain a clean, well-kept uniform and a natural, professional appearance
• Participates and ensures compliance with all opening and closing duties as determined and published by the Restaurant Manager or Executive Chef
• Keeps up to date on new JUSTIN releases as well as viticulture and winemaking techniques

• 5+ years of experience in fine-dining serving at restaurants (Forbes 5-star or MICHELIN restaurants)
• Expert-level knowledge of fine dining service, strong wine and menu fluency, confident leadership and delegation skills, and the ability to deliver gracious, detail-driven hospitality with precision, professionalism, and composure
• Strong work ethic, willingness to learn, and attention to detail are essential
• Food Handler’s Card
• Clear and calm verbal communication
• Strong work ethic, willingness to learn, solution-oriented mindset, and attention to detail are essential
• Ability to work quickly in a high-paced, physically and mentally demanding environment
• Proficiency in reservation management systems (e.g., Tock), and polished guest service execution
• Ability to work full-time (30-35 hours per week) and late nights, weekends, and holidays
• Must be able to communicate verbally and in writing in English
• High School Diploma or GED required

Pay Rate: $22.00 - $25.00 an hour. Final compensation will be dependent upon skills & experience.

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: 24/7 online physician consultations, virtual mental health resources, life coaching, engaging employee community groups, cash rewards for healthy habits and fitness reimbursements, library of on-demand fitness videos
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
• Building a Healthy Society: Our co-Founders have invested in education, health and wellness, community development, and sustainability initiatives. In 2025, Wonderful ranked as #1 in PEOPLE’s “100 Companies That Care” and was named one of Fortune magazine’s 100 Best Companies to Work For. To learn…