Hospitality Support - DAOU

Treasury Wine Estates (TWE) is one of the world’s largest wine companies and w e are proud of our Treasury America’s portfolio of brands that have tremendous heritage, rich quality, and a reputation for excellence across the globe . At TWE we are led everyday by our purpose, Boldly Cultivating. We are boldly cultivating value through our brands, wine, people & environment for enriched & joyful communities.

At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world’s most desirable luxury wine company – known for the experiences we create for our consumers, customers, partners, suppliers and our people.

To learn more about our purpose and our renowned portfolio of global brands,  .

Founded in 2007 by visionary entrepreneurs Georges and Daniel Daou, DAOU Mountain has emerged as one of the most iconic destinations in Paso Robles and a defining leader in American luxury wine. Nestled in the Adelaida District of the coastal Santa Lucia Mountains, the 212-acre estate sits atop a ridgeline of calcareous clay soils, an ideal terroir for Bordeaux varieties, especially Cabernet Sauvignon.

Hailed by legendary winemaker André Tchelistcheff as “a jewel of ecological elements,” DAOU Mountain continues to Honor its legacy through world-class viticulture and craftsmanship. Renowned not only for its exceptional wines but also for its unparalleled hospitality experience. We reflect a deep commitment to excellence, innovation, and the belief that wine is ultimately about connection and joy.

The Hospitality Support is responsible for communicating the uniqueness of DAOU through a consistent and impactful brand message, while exhibiting excellence in customer service, in order to create a world-class experience for every guest.

Keep floors free and clear of broken glass, water, and other debris during service.

Stock wine consistently during service and communicate with management supply levels

Wash, dry, and buff all glasses, plates, flatware and any other utensil used during service.

Transport supplies from storage as needed throughout service.

Required to participate in the setup, support, and breakdown of events.

Provide guests with world-class customer service at all times.

Describe tasting room options with accuracy and enthusiasm.

Deliver food to guests.

Facilitate bottle and merchandise sales for guests

Follow opening checklist, ensuring that all tasks are completed in a timely manner and the Tasting Room is fully cleaned, stocked, and ready for guests by opening time.

Initiate closing tasks and follow closing checklist

Prior experience in hospitality, food & beverage, or customer service preferred

Ability to multitask and remain composed in a fast-paced environment

A team player

Comfortable describing products and engaging with guests

Experience with POS systems or willingness to learn

Punctual, reliable, and professional appearance

Detail-oriented with a strong sense of cleanliness and organization

Commitment to providing a world-class guest experience

Willingness to learn, take directions and assist as needed

Flexible schedule, including weekends, holidays, and evenings as required

Must be able to lift 50lbs. (a case of wine).

Our culture is built on bringing our whole selves, being courageous and delivering together – it’s our DNA and the heart of who we are at TWE.

We prioritise your growth with access to g lobal career opportunities and structured programs designed to support your health, wellbeing and career development.

Enjoy the world’s most desirable wines through our generous employee product allowance

Competitive benefits package including Medical, Dental, and Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, and much more!

Plus, you’ll get an extra day off each year with your “TWEforME Day” – a day to spend however you choose!

We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives. To find out more, …