Administrative Specialist in Control

Position Overview

Agency: Employment Department
Salary Range: $3,798 - $5,193
Position Type: Employee Position
Posting Dates: Initial Posting: 06/24/2026;
Final date to receive applications: 07/01/2026

Administrative Specialist 1 in Benefit Payment Control – responsible for providing comprehensive administrative support to the BPC section, ensuring accurate and timely processing of benefit payments, waivers, and related documentation.

• Answer incoming calls, triage requests, and transfer callers to appropriate areas.
• Research information and respond to inquiries from customers, internal and external sources; explain Unemployment Insurance laws, rules, and policies.
• Review incoming waiver requests and determine eligibility for over payment waivers.
• Compose and distribute meeting minutes; prepare monthly statistical reports.
• Coordinate projects internally and externally to achieve identified goals and objectives.
• Schedule hearings and prepare hearing materials using telephonic software.
• Conduct studies and evaluations to analyze, report, and recommend actions; identify and project trends.
• Assist with or create policy guides for the BPC team.

• Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data.
• Or an associate degree in general office occupations and one year of similar experience.
• Or an equivalent combination of education and experience.

• Commitment to valuing diversity and promoting inclusion.
• Excellent verbal and written communication skills with a wide range of internal and external customers.
• Proficient computer skills (Outlook, Word, Excel) in a fast‑paced, open‑office environment.
• Excellent analytical and problem‑solving skills.
• Ability to work effectively and collaboratively with others.
• Experience providing clerical and administrative support for office staff, management, and executives.

• Work/life balance and a competitive benefits package.
• 11 paid holidays per year.
• Public Service Loan Forgiveness opportunity.
• Access to Oregon’s carpool matching tool and trip planner.

The Oregon Employment Department is an Equal Opportunity, affirmative action employer committed to workforce diversity. The Department fosters fairness, equity, and inclusion to maintain a workplace where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking.