Public Sector Order Specialist

Public Sector Order Specialist

REMOTE

Long Term Below is also a high level process flow. This resource can reside anywhere but ideally in central time zone so they can work as close to Deb’s hours as possible. Resource will be responsible for working with AT&T Account Teams, Integrated Solutions team members, and 3rd party vendor partners to assist in the processing of Public Safety CPE orders in support of State & Local government’s public safety systems.

Will work as part of a team to ensure all customer-owned hardware, software, integration services, and maintenance needs are understood and will own order entry duties for these solutions. A thorough understanding of the necessary technology is not necessary, however a high level understanding of networking technology would be a plus. Must have the ability to work closely with sales resources and vendor partners to understand the solution and work to ensure accurate and timely order placement.

Excellent communication, data entry, and follow-up skills a must as is a thorough understanding of the Microsoft Office suite of products (Excel, Word, etc.). Will receive order entry requests in a variety of differing formats and will transfer necessary data into AT&T’s iProcurement ordering system for further processing. Will be a fast-paced environment with high volume of orders coming in different formats.

Resource must be able to work as part of a team but also unsupervised as much as possible.

Public Safety Order Entry

• Submit a Request to Shop on behalf of requestor per their request.
• Receive Requisition/PO Request from Sales and or PM.
• Select Iprocurement Preferences to shop for: (each new shopper/request).
• Input PO Request into iProcurement.
• Use Oracle/Accounting Sheet to input RC and State code to ensure proper crediting for RC and tax purposes
• Submit Requisition for approval to Requester Manager.
• Receive PO Notification Email completion via email.
• Forward Email PO Notification and supporting documentation to Requester, Project Manager and all copied on the original email.
• File completed request
• Record receipt of the items on behalf of others sent to Public Safety Box
• Work with Buyers-LPO and Requestor to update completed PO as requested by Vendor and or Requester.
• Ensure Project Code and ALC is added to Capital orders per Requester’s request.