Document Imaging Production Manager

Document Scanning Manager

We have a Document Scanning Manager opening in New Jersey to manage and oversee day to day operations for the Document Scanning Facility.

• Managing the workflow processes, ensuring document scanning standards are practiced and followed.
• Assessment of facility performance and capacity, liaison for all implementations and represent the Territory on the DMS operations call. Also,
• Setting of batch classes (including documentation), analyzing and modifying workflow performance, supporting local sales staff and training of new staff in all phases of the document scanning process.
• Manages/leads all activities related to the document scanning operations.
• Maintain all related document scanning equipment.
• Will assist when necessary support of batch classes based on need.
• Makes recommendations to management on desirable additions, replacements or changes.
• Coordination of local operations for proper chain of custody / security Document Scanning
• Ensure process and procedures are in place to ensure security policies and controls are met related to document scanning.
• Maintain proper DR process and procedures for the document scanning environment.
• Daily Operations Coordinate box/document transfer, chain of custody from local operations.
• Coordinate activities through billing.
• Management of the Kofax workstations and scanners capacity.
• Development of batch classes and documentations as needed.
• Monitoring of document scanning workflow and identify bottlenecks.
• Monitoring of batch classes and support failed batches. C
• Coordinate efforts with support on issues.
• Manage local data distribution with local operations.
• Oversee production and ensuring efficiency through managing document scanning operations employees.
• Perform required scanner maintenance.
• Coordinate PM and Scanner support with vendor.
• Standard scanning reports for location.
• Coordinate with EDM operations all upgrades.

• Excellent knowledge of document scanning operations and workflow.
• Excellent knowledge of document scanning software (Kofax a plus).
• Excellent knowledge of computer and scanner operation.
• Excellent knowledge of Windows environment with some knowledge of networking.

• Requires a minimum of 5 years of management experience leading a document scanning operation within a Windows environment; experience with Kofax a plus.
• Strong organizational and communication skills.
• Strong operations focus with document scanning experience.
• Strong written and verbal communications skills.
• Ability to work on multiple items simultaneously while meeting deadlines.
• Ability to work with several internal teams to complete tasks.
• Ability to work in a highly matrix environment.