Enterprise Account Director

Job Summary

The Enterprise Account Director (EAD) is responsible for driving disciplined execution against enterprise strategies for large, multi-entity health system partnerships. This role works in close alignment with the Strategic Customer Vice President (SCVP), who leads enterprise strategy and senior-most customer relationships for the BD portfolio. The EAD serves as a critical execution partner to ensure strategic priorities are translated into action and results.

Operating within the framework set by the SCVP, the EAD converts system-level objectives into actionable regional and operational plans, ensuring consistent execution across facilities, service lines, and stakeholders. The role reinforces executive level engagement by advancing initiatives, preparing insights and materials, and supporting enterprise governance forums such as QBRs and executive sponsor meetings. Success requires strong communication skills and the ability to influence outcomes within a complex matrix.

The EAD collaborates closely with sales, clinical, marketing, service, solutions, and contracting teams to support alignment, coordinate activities, and remove execution barriers. The EAD partners with customers to understand local and regional needs, applies BD solutions within the broader enterprise strategy, and supports the development of value propositions, KPIs, and dashboards that track progress and outcomes. Additionally, the EAD leads execution of complex initiatives including implementation support, contracting coordination, adoption and compliance efforts, and business review preparation ensuring follow-through, consistency, and measurable impact.

• Execute enterprise account strategies in close partnership with the Strategic Customer Vice President (SCVP), helping turn strategy into results across large health systems.
• Translate enterprise-level goals into practical regional and operational plans that drive consistent execution across hospitals, sites of care, and service lines.
• Support senior-level customer engagement by preparing content, insights, and updates for Quarterly Business Reviews (QBRs), executive sponsor meetings, and other enterprise forums.
• Work collaboratively across sales, clinical, marketing, service, solutions, and contracting teams to align efforts and keep execution moving forward.
• Partner with customers to understand local and regional priorities and thoughtfully apply BD solutions within the broader enterprise strategy.
• Help shape and operationalize value propositions, KPIs, and dashboards that track progress, outcomes, and shared success.
• Lead execution of complex initiatives, including implementation support, contracting coordination, and efforts to drive adoption and compliance.
• Ensure strong follow-through on commitments, maintaining accountability, consistency, and measurable impact across enterprise initiatives.

• Minimum bachelor’s degree
• 3-5+ years managing or supporting large IDN accounts with measurable results
• 5+ years people leadership experience
• 3 or more years leading in a complex matrix organization to drive enterprise customer value
• 3+ years of experience developing & delivering strategic customer solutions
• Strong skills in written and verbal communication, analytics and Power Point

Workplace and employment details:
Most roles require on-site collaboration to foster creativity and problem-solving in the fast-paced healthcare industry. Specific workplace arrangements, vaccination/testing requirements, and accommodations are described in the posting as applicable.

• Potential Discretionary LTI Bonus
• Health and well-being benefits (medical, dental, vision, health savings accounts, flexible spending accounts)
• Life, disability, and accident insurance
• Retirement and financial well-being programs
• Paid time off and parental leave
• Employee assistance and wellbeing programs
• Other life balance programs and employee discounts

Why Join Us? BD is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. For more information, visit https://