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Customer Service Rep HelpDesk/Support

Banking Support Specialist – Inbound Calls & Solutions

Job in Passaic, Passaic County, New Jersey, 07055, USA
Listing for: Provident Bank
Full Time position
Listed on 2026-06-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 16.46 - 20.56 USD Hourly USD 16.46 20.56 HOUR
Job Description & How to Apply Below
Provident Bank in New Jersey is looking for a Customer Support Specialist responsible for handling inbound calls and ensuring exceptional customer service. This role entails interpreting client needs and providing solutions, with an expectation to meet service metrics. Requirements include a high school diploma, critical thinking skills, and flexible scheduling availability. Benefits include competitive pay ranging from $16.46 to $20.56 per hour, as well as health and wellness benefits and a 401(k) Retirement Plan.

Prior banking or call center experience is preferred.
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