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Training & Escalations Lead, Player Support

Job in Passaic, Passaic County, New Jersey, 07055, USA
Listing for: Rushstreetinteractive
Apprenticeship/Internship position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 70000 - 80000 USD Yearly USD 70000.00 80000.00 YEAR
Job Description & How to Apply Below

Rushstreetinteractive is seeking an Assistant Manager for Training & Escalations in New Jersey. This leadership role focuses on enhancing Player Support through well-structured training programs and effective escalations management. Candidates should possess 4+ years of customer support experience and a strong ability to manage training initiatives.

With a comprehensive benefits package and a commitment to employee growth, this position involves working closely with cross-functional teams to improve service quality.

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