More jobs:
Customer Service Representative
Job in
Passaic, Passaic County, New Jersey, 07055, USA
Listed on 2026-07-31
Listing for:
TalentBridge
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Job Title:
Customer Service Representative
Location:
Passaic NJ (Onsite)
Duration:6 Months Contract
Pay Rate: $18.50/hr on W2
SHIFT DETAILS:
Sunday, Monday, Tuesday, Wednesday, Saturday - Off Thursday and Friday
-11am - 7:30pm - 30 Min Lunch
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience
What your day-to-day will look like:- Assist customers and business partners via telephone and email
- Handle customer complaints in a calm, professional manner
- Diagnose, assess, and resolve problems or issues
- Monitor progress of delivery routes
- Scan haul-away pods and verify stamps
- Process changes or cancellations to delivery orders
At a minimum, you’ll need:
- Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
- High school diploma or equivalent
- 1-year related experience preferably within a call center environment
- Strong customer service skills and the ability to satisfactorily resolve issues
- Solid ability to multitask with exceptional organizational skills
- Ability to thrive under pressure while delivering solutions that exceed customer expectations
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