Strategic Tech Customer Success Manager
Listed on 2026-09-18
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Technical Support, HelpDesk/Support
Soni is seeking a Customer Success Manager to own strategic customer relationships within a technical services environment. You will be the primary client contact, manage escalations, lead service reviews, and coordinate internal teams to drive retention and long-term growth.
Ideal candidates have 5+ years in Customer Success or related roles in technical/industrial settings, with strong communication and executive presence. Travel to customer sites in the Northeast is required.
Step into the Strategic Tech Customer Success Manager role at Soni in NJ, United States and grow with us.
Are you ready to take on the Strategic Tech Customer Success Manager role at Soni?
We would love to welcome a new Strategic Tech Customer Success Manager to our organisation in NJ, United States.
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