Genesys Voice Technology Engineer

Genesys Voice Technology Engineer

Location:

Remote

Duration:
Fulltime

Job Description:

Skills Desired:
Genesys Voice Technology Engineer

Genesys Engage environment:
Voice/Email and Chat routing, realtime and historical reporting, Interactive Voice Response system (IVR) and connectivity to Avaya phone system.

Roles and Responsibilities:

Technical

Skills:

HTTP(S), TCP/IP, DNS, LDAP, Scripting Concepts, Firewalls, TLS, Load Balancing, Oracle & SQL Server, IHS, Apache, IIS, Windows Server, Red Hat Enterprise Linux, Shell Scripts, SSH, ASP, Java, Python. Nice IEX workforce management knowledge and connectivity. Virtual Hold queue to call back technology and connectivity. Cyara monitoring and test platform

If you are interested, please send me your updated resume ASAP with below details:

Full Name:

Current Location/Zip:

Contact Number:

E-Mail :

Alternate Email :

Visa/Work Permit Status:

Current Rate/Salary:

Expected Base Salary:

Notice Period/Availability to Start:

Skype :

Willingness to relocate to job location:

Any Relocation Concern (family/house/weather):

Current/Previous Employer Name:

Preferred Interview timings (Specify Time zone):

Any other job opportunity in process & at which stage:

Overall Experience

Summary:

Linked In URL:

Looking forward for your response..

Thanks and Regards,

Abhishek Singh

Jconnect Infotech Inc.

168 Barclay Center Ste. 347,

Cherry Hill, NJ 08034

Contact:

Email: abhi.k@jconnectinc.