Games Specialist
Listed on 2026-06-06
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Entertainment & Gaming
Online Gaming / Sports Betting, Gaming Manager, Casino, Customer Service Rep
THE POSITION
Fan Duel is seeking a Games Specialist to help scale our rapidly growing business and strengthen our position as the premier destination for online casino. This role is centered on delivering best‑in‑class game content, with a sharp focus on the preferences and behaviors of the US customer.
You will actively manage and curate our casino lobbies, ensuring players are consistently presented with the most relevant and engaging content based on data and key performance metrics. You will partner closely with game suppliers to ensure the timely launch of high‑quality titles from roadmap alignment through configuration and release. Acting as a key point of contact for vendors, you will build strong relationships, organize upcoming releases, and identify new content opportunities that keep our offering fresh and competitive.
In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.
THE GAME PLAN- Curate localized casino lobbies by surfacing the newest and highest performing content based on key game performance KPIs and player engagement data.
- Coordinate lobby elements such as game tiles, videos, banners, and more.
- Build and manage strong relationships with casino game suppliers, serving as a key point of contact for game delivery.
- Track and analyze game performance metrics, including player engagement, popularity, and seasonal trends. Leverage data‑driven insights to make informed content decisions to best service Fan Duel Casino players.
- You are comfortable working with different systems and tools and are excited to dive in and learn new ones. You grasp new technology effectively and are not afraid to explore and bring in new ideas.
- You will demonstrate proficiency in our content management systems (CMS), with the technical aptitude to manage game placement, lobby updates, and promotional execution efficiently.
- Demonstrate a proactive mindset, taking ownership of daily priorities while continuously looking for ways to improve existing processes. Leverage AI and internal tools to streamline workflows, reduce manual tasks, and improve overall efficiency.
- Maintain a player‑first mindset, ensuring game categorization, search functionality, and lobby layouts are intuitive and user‑friendly on both Casino and Sports book apps.
- 3+ years’ experience in e-commerce, content management, or a similar role
- Strong industry experience preferred, but not required, ideally with particular focus on slots, live casino, gaming content providers, and iGaming generally
- If no gaming experience, transferrable skills in functions including content management, homepage optimization and third‑party content partnerships will be considered
- A skilled relationship builder, you will form strong, sustainable business relationships internally and externally
- A strong sense of ownership and accountability for your goals and deliverables
- Meticulous professional with exceptional attention to detail to produce thorough outputs
- Strong project and operational processes management skills
- Dynamic, agenda setting individual capable of working within a multi‑location team and across various jurisdictions
- An individual that is keen to learn more and take on challenges outside of their immediate remit
- Experience working with Microsoft Office, Tableau (or a similar analytics platform), and content management systems
Fan Duel Group is the premier mobile gaming company in the United States and Canada. Fan Duel Group consists of a portfolio of leading brands across mobile wagering including:
America’s #1 Sports book, Fan Duel Sports book; its leading iGaming platform, Fan Duel Casino; the industry’s unquestioned leader in horse racing and advance‑deposit wagering, Fan Duel Racing; and its daily fantasy sports product.
In addition, Fan Duel Group operates Fan Duel TV, its broadly distributed linear cable television network and Fan Duel TV+, its leading direct‑to‑consumer OTT platform. Fan Duel Group has a presence across all 50 states, Canada, and Puerto Rico.
The…
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