Registration Clerk – Passaic

The Registration Clerk is responsible for managing patient workflow within the health center’s registration areas, including Internal Medicine, Pediatrics, Women’s Health, Dental, and other service lines as applicable. This position ensures the accurate and efficient collection of patient demographic, financial, and insurance information in a timely, courteous, and confidential manner.

The Registration Clerk interviews patients to obtain and verify up-to-date information, ensures all required documentation is properly entered into the electronic health record (EHR) system, and maintains compliance with FQHC regulatory guidelines. The role includes screening all new patients and re-evaluating existing patients for appropriate application of presumptive eligibility (temporary Medicaid) and other assistance programs.

Additionally, the Registration Clerk counsels patients regarding available payment options, sliding fee scale eligibility, and insurance coverage, while accurately documenting co-payments, collections, and related financial notes in the electronic system.

Education/Experience

Required:

High School diploma or general education degree (GED); prior related experience and/or training preferred;
Community based healthcare experience, a plus.

Bilingual English/Spanish preferred

Must be fully vaccinated against COVID-19