SRE Tech Lead

SRE Lead Engineer

Location:

Austin, TX

We are currently seeking a highly skilled SRE hands-on Lead Engineer with solid experience in (Dynatrace and Open Telemetry) to help lead transformational initiatives within IT operations, encompassing development as well. As a crucial figure in this role, you will participate/help designing and implementing cutting-edge SRE solutions, driving the transformation of IT operations organizations to adopt an engineering-centric approach.

• Participate in design, architecture of reliable, scalable, and high-performance systems and services with a focus on operational excellence, availability, and performance.
• Primary skillset to be expertise in Observability as service, Telemetry data collection using Dynatrace APM, Solar Winds, Open-Source tools (Prometheus and Grafana), Log Aggregations (Kibana or Splunk) and AIOPS Tools.
• Experience instrumenting OTEL Framework  and Java applications.
• Configure application performance monitoring (APM), infrastructure monitoring, synthetic monitoring, RUM, and log monitoring.
• Integrate Dynatrace with CI/CD pipelines, alerting tools, ITSM systems, and incident automation frameworks.
• Tune alert thresholds, baselines, and AI-driven anomaly detection to reduce noise and improve actionable insights.
• Deeper understanding of Login authentication mechanisms using Ping, Forge Rock and Site Minder technologies (session management and cookie management)
• Correlation mechanisms and dashboards to have end to end visibility of requests from external to internal applications.
• Define best practices and principles for SRE, including monitoring, alerting, and automation.
• Collaborate with development teams on resiliency to ensure that services and applications are designed with operational reliability in mind.
• Implement monitoring systems to assess the performance of applications and infrastructure and proactively identifying areas for optimization.
• Ability to develop close relationship with other operational teams to integrate SRE practices and drive overall operational improvements across enterprise.
• Stay up to date on industry trends, new technologies, and best practices in SRE and applying relevant advancements to the organization.
• Ability to build strong working relationships across different levels, client focus mindset.

• Around 10-12 years of SRE hands on experience with cloud technologies, development, SRE toolsets and automation
• Own the design, configuration, deployment, and optimization of Dynatrace for enterprise-wide observability.
• Extended experience instrumenting OTEL Framework.
• Hands on experience with Dynatrace Plug-and-play observability modules (OKit) development for Observability Developers Java  applications.
• Define monitoring standards, best practices, and governance to ensure consistency and scalability.
• Strong skills in APM, distributed tracing, synthetic & real user monitoring, log monitoring, and Davis AI configuration.
• Experience to deploy and tune One Agent, build end-to-end Pure Path tracing, and leverage Smartscape topology for proactive performance monitoring and root-cause analysis.
• Experience integrating Dynatrace with incident management, automation, and cloud platforms (AWS, Azure, GCP).
• Strong problem-solving skills and ability to work in cross-functional, fast-paced environments.
• Collaborate with application and infrastructure teams to troubleshoot performance issues and implement permanent fixes.
• Correlation mechanisms and dashboards to have end to end visibility of requests from external to internal applications.
• Strong hands-on experience with any Cloud Technology (AWS):
  Control Tower, Project Setup, Creating Accounts, RDS, SSO
• Solid understanding and hands on experience with Docker/Kubernetes
• Should have good experience with Linux Commands, Git Lab CICD Setup and Terraform (state management, etc)
• Monitoring & alerting setup experience with Splunk, Prometheus, Grafana, Kibana, ELK, with pref. for APM (Dynatrace).
• Good understanding of Observability Framework leveraging programmatic SLI/SLO blueprints to standardize the collection of golden signals.