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VOIP Engineer
Job in
Passaic, Passaic County, New Jersey, 07055, USA
Listed on 2026-09-18
Listing for:
Vortalsoft Inc
Full Time
position Listed on 2026-09-18
Job specializations:
-
IT/Tech
Technical Support, VOIP Engineer, IT Support
Job Description & How to Apply Below
Responsibilities
- Provide technical support for VoIP-related issues through phone calls and emails.
- Diagnose and resolve VoIP problems, including call quality issues, connectivity problems, and configuration errors.
- Assist customers with the setup, configuration, and maintenance of VoIP systems.
- Monitor and maintain VoIP infrastructure to ensure optimal performance and uptime.
- Collaborate with internal teams to elevate and resolve complex technical issues.
- Document and track customer interactions and technical issues in the support ticketing system.
- Conduct regular system checks and preventative maintenance to avoid service interruptions.
- Stay up-to-date with the latest VoIP technologies, trends, and best practices.
- Provide training and guidance to customers on VoIP system usage and features.
Step into the VOIP Engineer role at Vortalsoft Inc in NJ, United States and grow with us.
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