Expert - Supply Management. Passaic LilyLifestyle

Manage Master Data setup and perform complex local and global master data activities in a GxP environment while ensuring adherence to compliance standards.

• Establish processes, guidelines, business matrices, and SLA timelines for master data management.
• Act as a Subject Matter Expert (SME) for the assigned functional area.
• Support KPI data collection, reporting, and analysis.
• Ensure all logistics processes are executed efficiently, effectively, and in compliance with company policies, supply chain procedures, and applicable regulations.
• Identify and drive continuous improvement initiatives across logistics and supply chain operations.
• Ensure material availability in alignment with approved production plans.
• Oversee daily MRP activities for all BOM materials, including requirements analysis and Purchase Order management.
• Perform daily monitoring of MRP exception messages and ensure appropriate follow-up actions.
• Maintain ownership of MRP-related master data and material technical specifications within the ERP system.
• Ensure no Purchase Orders remain overdue in the ERP system.
• Manage supplier complaints, returns, and related follow-up activities for purchased items.
• Provide a load-balanced dispatch list for incoming materials to Warehouse and Quality teams to support production requirements.
• Monitor supplier service level indicators such as Quality On-Time In-Full (OTIF) and lead-time adherence.
• Lead action plans to improve supplier delivery performance and drive continuous improvement.
• Report technical complaints, adverse events, and special case scenarios related to products within 24 hours of receipt.
• Support distribution of marketing samples where applicable.
• Provide guidance and system support for returns, rebates, and credit/debit notes.
• Coordinate delivery priorities with cross-functional teams for third‑party customers and cross‑divisional supplies.
• Act as the Single Point of Contact (SPOC) for escalation management and collaborate with stakeholders to resolve system‑related issues promptly.

• Inventory Management
• Gap Analysis
• Cost Efficiency
• Supply Process Efficiency
• Master Data KPIs:
  Completeness, Consistency, and Accuracy
• On‑Time, In‑Full (OTIF) delivery performance
• Quality and compliance adherence
• Budget achievement and operational excellence

• 2‑3 years of experience in Operations Management and Execution, Project Management, Cross‑functional Collaboration.
• Experience with Microsoft Dynamics 365 (D365) is preferred.
• Customer Relationship Management
• Knowledge of relevant tools and systems
• Inventory Management
• Demand Planning
• Order Management
• Supply Planning
• Transportation Management
• Brand Stewardship