Operations Manager

Tanknology, a United Uptime Services Company, a fast growing leader in the petroleum services industry, is looking for an experienced, energetic, hardworking Operations Manager. You will receive on-the-job training to gain a comprehensive understanding of fuel management for facilities with above and below-ground storage systems. This role involves learning about the equipment, documentation, and procedures necessary for conducting inspections.

• Responsibilities will include establishing business plans, developing marketplace opportunities, overseeing internal processes, and providing employee leadership in the achievement of common goals.

• Own safety across the Northeast business, ensure customer and organization policies and procedures are adhered to.
• Leads a team of field service personnel in a common direction aligned with the organization ’ s core values.
• Provides leadership to the functions of field service personnel and office staff.
• Maintains positive employee relations and maximum productivity by fostering open communication throughout the region.
• Build a talent bench. Own the development and succession planning for all levels of leadership in the region.
• Own driving capacity of field service personnel headcount including hiring and retention
• Own the operational relationship of Northeast customers to ensure customer satisfaction
• Lead / participate in customer contract negotiation leveraging corporate legal counsel where needed
• Participates in key customer visits / sales calls, lead operational reviews with the customer
• Solution and problem-solving mindset to ensure customer issues are being addressed in region and beyond with applicable customers
• Responsible for the Northeast P&L and all related decisions impacting revenue and profit (i.e. staffing, expenditures, etc)
• Own the overall financial health of the Northeast business including decision making balancing growth and profitability
• Own growth of the Northeast business. Partner with sales to identify growth areas and ensure delivery capability.
• Ownership of business renewals for the Northeast business
• Leads forecasting process and monitors financial performance on a monthly basis against plans and forecasts.
• Approves estimates for new contracts with key assigned accounts
• Attend and participate in corporate strategy meetings and initiatives
• Stay current on state and local regulations that deal with UST/AST
• Verify required testing and inspection procedures and time frames within federal, state, county and city regulations
• Participation at industry events, including trade shows, conferences and committee meetings
• Ensure there’s always capacity in the region to schedule inspectors, confirm dates and times with customers according to specifications
  · Review test results as needed
  · Notify customer and necessary agencies on failures
  · Handle customer calls/emergencies

Tanknology is an EEO employer - M/F/Vets/Disabled