Director of Operations

Director of Operations – Mid-Atlantic Region

Market: DC, Maryland, Virginia, and Delaware Salary: $130,000 – $150,000 + Executive Bonus Structure

We are one of the most recognized names in the Mexican QSR space, and we are looking for a high-level Director of Operations to lead our Mid-Atlantic footprint. This isn't just about maintaining the status quo; it's about driving aggressive growth and operational dominance in one of the most competitive markets in the country.

We need a strategic powerhouse who can oversee multiple districts, develop a high-performing leadership bench, and ensure that our "fresh-first" Mexican flavors are delivered with unmatched speed and precision across every unit.

As the Director of Operations, you are the executive leader of the region. You bridge the gap between corporate vision and field execution.

• Strategic Multi-Unit Oversight:
  Lead a team of District Managers to achieve excellence across your patch. You are responsible for the regions total P&L, EBITDA, and market share.
• Cultivate a Leadership Pipeline:
  You are a talent architect. Your primary goal is to identify, mentor, and promote the next generation of multi-unit leaders.
• Operational Innovation:
  Identify regional trends and implement scalable solutions to improve throughput, reduce waste, and enhance the guest experience.
• Brand Integrity:
  Ensure 100% compliance with brand standards, food safety protocols, and guest service metrics. You set the bar for what "excellence" looks like in the Mid-Atlantic.
• Expansion & NSOs:
  Partner with the development team to oversee new store openings and market entries across the DMV and beyond.

• Experience:
  
  5+ years of executive leadership (Director level or high-level Multi-Unit) in a high-volume QSR or Fast-Casual environment. Mexican/Southwestern category experience is a major plus.
• P&L Mastery:
  Proven ability to manage a multi-million dollar regional budget with a track record of increasing profitability.
• Executive Presence:
  The ability to communicate effectively with C-suite executives while remaining relatable and inspiring to frontline teams.
• Market Knowledge:
  Deep familiarity with the Mid-Atlantic geography, labor laws, and consumer demographics.
• The "Founder" Mentality:
  You treat the region like its your own business, with a relentless focus on detail and long-term sustainability.

• Competitive Salary: $130,000 – $150,000 base salary.
• Executive Bonus:
  Lucrative performance-based incentives tied to regional KPIs.
• Comprehensive Benefits:
  Premium health, dental, and vision plans.
• Professional Growth: A seat at the table during strategic regional planning and expansion meetings.