Retail District Manager

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a District Manager to join our company, where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can.

A world of wonder awaits you.

In this position, your main duties may include but are not limited to the following:

• Managing sustainable sales performance within their District and ensuring sales and profitability targets are met
• Updating, maintaining and implementing processes/guidelines and providing feedback to global teams
• Implementing the annual plans of the stores while ensuring the tactical and fiscal integrity
• Securing retention of high performers and top talents across the organization, especially focusing on managing effectively staff turnover
• Securing delivery of the brand experience
• Ensuring excellent and consistent consumer experience across all touch points, based on central guidelines
• Providing feedback loops and reviews on own and partner stores
• Actively monitoring customer satisfaction and feedback systems to drive continuous service improvement

A motivated talent, who brings along the following background:

• Minimum 3 years’ experience as a field operator in a fashion, customer, and commercial focused retail environment
• Minimum 3 years’ experience in a store management role
• Advanced numeracy, literacy and verbal communication skills
• Willingness to travel in the assigned area up to 100% of working time
• A solid understanding of Sales, Marketing, HR, Merchandising on retail store level
• Strong customer service focus and relationship building skills