Sales Support Analyst

The Sales Support Representative is in the business management group, making sure that the team remains agile, responsive and can maximize sales through both reactive and proactive opportunities. Reporting directly to the BI & Pricing Manager, this role plays a pivotal role in making sure we deliver quotes in an agile way, a daily workstream. The focus of the role will be to provide timely quotes for our customers, but it branches out to be anything that ensures our customers have seamless sales experience.

• One face for our strategic Customers:
  Building strong relationships on all sales-support activities and available for one-off requests to support active-selling activities
• Touchpoint and bridge between
  
  Sales and all internal functions (Customer Service, Tech Support etc.)
• This role is the extension of the sales team into internal departments to maintain responsiveness, which can include product availability, volume of demand for preferred customers and open issues.
• Maintaining database of all quoting activities at the customer-product level.
• Maintaining Personal Care official pricing-lists in alignment with Product Management direction & expectations.
• Responsible for understanding opportunities based on previous quotes that were not converted into sales (working closely with sales team to get feedback and increase conversion rate).
• Consistent review of quotesand pricing to determine gaps and work with product management to execute on margin opportunities. Notifying possible discrepancies in order entries.

Bachelor's degree in Engineering, business management, communications, or related field is preferred.

• At least 1-3 years of sales representative/quoting experience preferred. Customer-faced experience, people skills desirable.

• Proven work experience as sales supports specialist or sales support associate
• Experience with ERP and CRM systems
• Proficiency with MS Office Suite
• In depth understanding of sales principles (commercial mindset)
• Analytical and multitasking skills

Vantage is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected category.

Vantage provides natural solutions to our customers’ technical performance and marketing needs through a unique combination of chemistry, application expertise and service. Underpinned by our broad portfolio of formulations, ingredients and actives that are built on a backbone of sustainable oils, fats and their derivatives, Vantage targets selected markets and applications including personal care, food, surface treatment, agriculture, pharma, and consumer and industrial performance.

Vantage is headquartered in Deerfield, IL., operates in 11 countries worldwide and employs more than 1,000 talented professionals focused on delivering exceptional customer experiences with every interaction.