Field Quality Technician

Field Quality Technician page is loaded## Field Quality Technician locations:
OH - Pataskalatime type:
Full time posted on:
Posted 2 Days Agotime left to apply:
End Date:
March 23, 2026 (30+ days left to apply) job requisition :
R936

Job Description
** Field Quality Technician
**** Illuminate USA, located in the heart of Central Ohio, is transforming solar panel manufacturing from our cutting-edge facility in Pataskala. As a new standalone joint venture established by two global leaders in renewable energy, we’ve rapidly grown to over 1,600 associates and are now fully operational in our 1.1 million-square-foot factory. Our vision is to establish one of the largest solar panel manufacturing operations in the Western Hemisphere.
**** This is an exciting time to join Illuminate USA as we continue to grow and innovate. We’re not just building solar panels, we’re building a team of dedicated, passionate associates eager to make a real impact. If you’re looking to be part of a collaborative, people-focused, and forward-thinking workplace, we want to hear from you!
**** We offer competitive pay, comprehensive benefits, and continuous opportunities for career growth. Come join us on this journey to create a brighter, more sustainable future in the Columbus area.
***
* Job Summary:

** We are seeking Field Quality Technicians to join our new factory in Columbus, Ohio. This role is responsible for providing on-site customer support, system performance monitoring, site inspection and repair, and field failure diagnostics to ensure PV module reliability and high levels of customer satisfaction.
*
* Key Responsibilities:

**** Customer Operation Support
*** Assist customers with on-site technical support, including troubleshooting and corrective actions required.
* Support warranty claims by identifying warranty related issues and preparing accurate technical documentation and field evidence.
* Communicate field issues, investigation results, and customer feedback to factory quality and engineering teams in a timely manner.
** Field Monitoring and Diagnostics
*** Monitor PV system performance using site operational data, I–V curve tracing, thermal imaging inspections, and other field diagnostics tests.
* Identify degradation trends and early indicators of failure, including hotspots, potential induced degradation (PID), and abnormal power loss.
* Analyze performance metrics such as Performance Ratio (PR) and specific yield to support timely corrective and preventive actions.
** Site Inspection & Repair
*** Conduct structured site inspections using approved checklists and sampling plans.
* Inspect mechanical installation, including clamping, torque, tracker interaction.
* Perform minor field repairs or coordinate module replacement when necessary.
* Ensure all work complies with site EHS and electrical safety requirements.
** Field Failure Diagnostics
*** Perform root cause diagnostics using:
* IV curve analysis
* Insulation resistance testing
* Thermal imaging
* Visual and connector inspections
* Ident
* * i
* * fy failure modes and correlate to manufacturing, logistics, or site conditions.
* Prepare detailed investigation and RCA (Root Cause Analysis) reports with photos and test results.
* Recommend corrective and preventive actions to quality and engineering teams.
*
* Qualifications:

*** Associate or bachelor’s degree in electrical engineering, renewable energy, or a related field preferred.
* 2–5 years of experience in PV field service, quality, or O&M (Operation & Maintenance).
* Strong understanding of PV systems, modules, and site safety requirements.
* ** Willingness to travel frequently to customer sites.
*** Strong analytical and problem-solving skills.
* Professional customer-facing communication skills.
* Ability to work independently in field environments.
* Proficiency with field diagnostic tools, including IV tracer, IR camera, and insulation tester.
** At Illuminate USA, we are committed to fostering an inclusive and diverse workplace.
**** We proudly embrace equal opportunity for all, ensuring that all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity,…