Automation Engineer

About us

Knit Well Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results.

Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

Under the direction of the Director for Identity and Tools, the Automation Engineer is responsible for designing, building, and maintaining automation solutions that improve the efficiency, reliability, and security of our IT operations. This role will partner closely with Infrastructure, Security, Service Desk, and Application teams to automate identity lifecycle processes, device provisioning, cloud deployments, patching, monitoring, and compliance workflows. The ideal candidate is highly skilled in scripting, orchestration, and systems automation, with the ability to translate manual processes into scalable, repeatable, self-healing workflows.

This position will play a critical role in reducing cost and operational workload, improving service quality, and enabling the IT organization to support a growing business without proportional headcount increases.

• Enhance Identity program as needed to fill gaps for IDM tool or process

• Work with IT partners to automate executive reporting and proactively monitor status to ensure reports are delivered to executives on time and with the expected accuracy

• Automate health checks, log collection, and alert validation

• Build dashboards and scheduled reports for patching, compliance, inventory, and uptime

• Reduce false positives and accelerate root cause analytics with automated enrichment

• Implement configuration drive detection and auto remediation scripts

• Build scripts to reduce repetitive Service Desk workload (resets, cleanup, diagnostics)

• Automate server/workload provisioning, patching, and configuration baselines

• Build automated remediation for recurring issues across servers and applications

• Create standardized deployment workflows for Windows/Linux systems

• Automate vulnerability detection to remediation

• Automate containment actions such as isolating compromised endpoints

• Integrate automation tasks with SIEM/SOAR tooling to enrich alerts and accelerate response

• Build compliance verification scripts based on CIS, NIST, and internal baselines

• Partner with IT teams to identify automation opportunities across the organization

• Document workflows, runbooks, and automated processes

• Provide training and enablement to teams adopting new automation solutions

• Bachelor’s degree in Computer Science, Information Systems, other related fields, or equivalent work experience

• 7+ years of IT work experience, with at least 2 years of experience working in automation solutions for IT organizations

• Experience in Python, C#, or Powershell

• Expeirence with API integration and automation via REST/Graph API

• Experience with SIEM/SOAR platforms a plus

• Experience with CI/CD pipelines and Dev Ops practices

• Knowledge of Intune advanced automation and Azure governance automation a plus

• Experience creating self-service portals or automated workflow approvals

• Ability to work and communicate, in a team environment, using strong communication skills

• Ability to interact with all levels of management

• Understanding of the retail industry a big plus

• You will be eligible to receive a merchandise discount at select Knit Well Group brands, subject to each brand’s discount policies.

• Support for your individual development plus opportunities for career mobility within our family of brands.

• A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.*

• Medical, dental, vision…